Tori Enniss
Perth
Summary
Dynamic Assistant Store Manager with a proven track record at Woolworths, excelling in customer service and team collaboration. Adept at driving operational efficiency and enhancing team performance through supportive leadership. Recognized for implementing effective inventory management strategies, resulting in improved sales and a positive work environment.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Woolworths
Butler
10.2024 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Mitigated business risks by working closely with staff members and assessing performance.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Oversaw aspects of maintenance, inventory, and daily activity management.
Department Manager (Grocery)
Woolworths Yanchep
01.2022 - Current
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
- Managed daily operations, ensuring efficient workflow and productivity.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
- Handled shift overstock, restocking and inventory control.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Ensured compliance with company policies and relevant regulations.
Department Manager (Convenience)
Woolworths Whitfords
01.2019 - 01.2022
- Set and managed departmental budgets, controlling expenses to meet financial goals.
- Supervised, trained, and developed team members, enhancing their performance and professional growth.
- Ensured compliance with all safety regulations in the workplace.
- Cultivated talented team of departmental employees through outstanding mentoring, coaching, and teaching skills.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented quality control measures to uphold company standards.
Education
Diploma - Beauty Therapy
North Metropolitan TAFE
Northbridge, WA01.2014
Graduated Year 12 -
Beldridge Seconday College
01.2013
Skills
- Customer service excellence
- Organizational skills
- Attention to detail
- Communication proficiency
- Team collaboration
- Work efficiency
- High-quality standards
- Positive work environment creation
- Supportive leadership
- Policy development and enforcement
References
- Nigal Jansze, Store Manager, 0421705773
- Brian McDonald, Store Manager, 0401525458
Timeline
Assistant Store Manager
Woolworths
10.2024 - Current
Department Manager (Grocery)
Woolworths Yanchep
01.2022 - Current
Department Manager (Convenience)
Woolworths Whitfords
01.2019 - 01.2022
Diploma - Beauty Therapy
North Metropolitan TAFE
Graduated Year 12 -
Beldridge Seconday College
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