Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
Generic
Tori McDonnell

Tori McDonnell

Sackville North,Australia

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Dedicated Educator experienced in creating and fostering learning environments for students to raise confidence and expand knowledge base. Dedicated to monitoring students' progress and ensuring each meets goals within pre-determined timespan.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Childcare Educator

Kindalin
11.2023 - 11.2024
  • Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
  • Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
  • Collaborated with parents to address individual child needs and discuss progress reports regularly.
  • Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
  • Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
  • Maintained safety and cleanliness by sterilizing toys and surfaces.
  • Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
  • Maintained and fostered positive and constructive interactions with staff, families, and children.
  • Communicated with children's guardians about daily activities, behaviors and related issues.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Supported the emotional well-being of each child by providing compassionate care during moments of distress or anxiety.
  • Enhanced children''s cognitive and social development by implementing age-appropriate activities and games.
  • Streamlined daily routines, resulting in increased efficiency and smoother classroom operations.
  • Changing nappies
  • Serving food to the young children in my care
  • Supporting children’s well-being, learning and development
  • Managed classroom dynamics, maintained order, and promoted positive behaviour
  • Provided guidance to children on social interaction and problem solving skills
  • Monitored the wellbeing of each student, ensuring safety and heath
  • Worked with other staff members to develop and implement activities and events
  • Maintained reports and documentation of children's activities and behaviour

Bartender

Infamous The Show
07.2024 - 10.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.

Crew Member

McDonalds
09.2022 - 11.2023
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Packaging food orders
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Making café items such as coffee, iced drinks, frappes
  • Refill stock
  • Making burgers and fries
  • Worked front counter, drive-thru and other areas.

Retail Sales Associate

Savage Force
01.2016 - 12.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases and locate items
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Folded clothes
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Closing and Opening store.
  • Printed designs on new stock

All Rounder

Parkview Pizza
01.2019 - 12.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Sales (including working the till and the EFTPOS machine)
  • Customer service
  • Cleaning tables and dishes
  • Refill stock
  • Carrying food and drinks to tables
  • Taking table and phone orders
  • Some experience in making pizza’s
  • Made salads and pasta dishes

Education

Certificate III - Early Childhood Education

Kool Kids Training College
11.2024

High School Diploma -

Richmond High School
Richmond, NSW
09.2023

Skills

  • Strong multitasking
  • Customer Service
  • Customer Service
  • Highly reliable
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Greeting guests
  • Team Collaboration
  • Cleanliness
  • Customer Assistance
  • Multitasking Competence
  • Patience and Empathy
  • Time Management Capabilities
  • Parent Interaction
  • Child Development
  • Classroom Management
  • Lesson Planning

Accomplishments

Water Ski Racing Accomplishments

  • 2012 / 2013 - Most Improved award
  • 2016 - 2nd Under 10 Girls Australian Championships
  • 2016 - 2nd Under 10 Girls NSW State Championships
  • 2017 - 1st Under 13 Girls Australian Championships
  • 2017 - 1st Under 13 Girls NSW State Championships
  • 2018 - 2nd Under 13 Girls Australian Championships
  • 2018 - 2nd Under 13 Girls QLD State Championships
  • 2018 - 3rd Social Womens QLD State Championships
  • 2019 - 1st Kids Open QLD State Championships
  • 2019 - 2nd 12-14 Girls QLD State Championships
  • 2019 - 1st Under 14 Girls NSW State Championships
  • 2019 - 1st Social Womens NSW State Championships


School Accomplishments

  • 2016 - House Vice Captain for Primary school
  • 2017 - House Captain for Primary school
  • 2017 - NSW Premier's Sporting Challenge (PSC) Medal
  • 2023 - 1st in Textiles and Design

Certification

  • RSA / RCG - Expiry 25 July 2029
  • CPR
  • First Aid
  • Anaphalaxis
  • NSW White Card
  • Working With Children Check - Expiry 14 September 2028
  • Certificate III in Early Childhood Education
  • High School Diploma

Additional Information

I started Water Skiing when I was 3 years old. I then started racing when I was 4 years old. My first ever race was a series race called 'Cliftonville'. There are 5 races in the series every season (year). In the 9 years that I raced in that series I never missed a race.

Timeline

Bartender

Infamous The Show
07.2024 - 10.2024

Childcare Educator

Kindalin
11.2023 - 11.2024

Crew Member

McDonalds
09.2022 - 11.2023

All Rounder

Parkview Pizza
01.2019 - 12.2021

Retail Sales Associate

Savage Force
01.2016 - 12.2022

Certificate III - Early Childhood Education

Kool Kids Training College

High School Diploma -

Richmond High School

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Tori McDonnell