TORI STIFFEL
Springfield lakes,QLD
Summary
Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Adecco
Ipswich, QLD
01.2024 - 03.2024
- Operated manual pallet jack to move products throughout warehouse
- Pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping
- Packed orders in accordance with customer specifications
- Sorted and placed materials or items on racks and shelves according to organizational standards
- Assisted other departments when needed to complete tasks in a timely fashion
- Organized warehouse space by rearranging items, storing materials, and marking locations
- Assisted with stocking shelves and organizing warehouse
- Assembled and disassembled pallets of merchandise for storage
- Maintained facility equipment and materials in neat, clean, and orderly fashion.
Mechanical Receptionist
Chassis Line
01.2018 - 09.2022
- Greeted and welcomed guests as soon as they arrived at the office
- Directed visitors to the appropriate person and office
- Answered, screened, and forwarded incoming phone calls
- Ensured reception area was tidy and presentable, with all necessary stationery and material
- Provided basic and accurate information in-person and via phone/email
- Received, sorted, and distributed daily mail/deliveries
- Maintained office security by following safety procedures and controlling access via the reception desk
- Ordered front office supplies and kept inventory of stock
- Updated calendars and scheduled meetings
- Arranged travel and accommodations, and prepared vouchers
- Kept updated records of office expenses and costs
- Performed other clerical receptionist duties such as filing, photocopying, etc
- Handled cash and credit card payments with accuracy
- Answered phones professionally in accordance with organizational protocols.
Crew Member
McDonalds
01.2015 - 01.2017
- Greeted customers upon their arrival and thanked them as they left
- Followed the food safety regulations and standards
- Prepared food in accordance with the chain's specifications
- Cleaned and maintained the designated area during the shift
- Took orders from customers correctly and efficiently
- Resolved customers' complaints when needed
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
Education
QUEENSLAND CERTIFICATE OF EDUCATION - YEAR 12 -
Bremer State High School
01.2001
Skills
- Warehouse environment safety
- Tool and Supply Organization
- Effective Communication
- Safety Protocols
- Order picking and processing
- Load Security and Guidance
- Microsoft Office
- Emailing
- Customer Service
- Attention to detail
- Great communication skills
- Organisational skills
- Multitasking
- Ability to work under pressure
- Problem solving
Certification
- Current Open Queensland Licence
- Current Queensland White Card
- RSA
- Blue Card
References
- ELOISE BIDDLES, BEST Employment, 0402 769 879
- CARL LOVELL, Chassis Line, Customer Service Representative, Ex Work Mate, (042) 418-6066, Carl-lovell@hotmail.com
Timeline
Warehouse Worker
Adecco
01.2024 - 03.2024
Mechanical Receptionist
Chassis Line
01.2018 - 09.2022
Crew Member
McDonalds
01.2015 - 01.2017
QUEENSLAND CERTIFICATE OF EDUCATION - YEAR 12 -
Bremer State High School