Torove Makalai
Goroka,EHP
Summary
Self-motivated Maintenance Coordinator with outstanding experience in actively maintaining facilities and grounds. Successful in promptly responding to maintenance needs and completing quality repair work.
Effective at managing tenants, vendors, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Property Repair & Maintenance Coordinator
Trukai Industries Limited
05.2023 - Current
- Improved equipment uptime by implementing preventive maintenance schedules and coordinating routine inspections.
- Developed maintenance reports to assess program success and inform operational decisions.
- Reviewed maintenance program for efficiency accuracy and timeliness, and provided feedback for improvement to company leadership.
- Managed maintenance team of 11 employees and coordinated repair schedule according to priority level.
- Ensured compliance with safety regulations, conducting regular audits and addressing potential hazards proactively.
- Conducted annual performance evaluations for 11 employees and identified promotion opportunities.
- Reduced maintenance costs through thorough analysis of repair needs and prioritization of tasks.
- Created and maintained daily and weekly reports for upper management.
- Scheduled and oversaw maintenance, repair and installation activities.
- Monitored daily progress and work quality to provide guidance and direction to trade techs.
Property Manager
Ashton Brunswick Limited
12.2022 - 05.2023
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Communicated effectively with owners, residents, and on-site associates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
Facility Manager
Jones Lang LaSalle (JLL) PNG Limited
01.2022 - 12.2022
- Supervised and coordinate with vendors in day-to-day activities for building services and maintenance.
- Exit and entry inspections for tenants moving out/in.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
Trainee Lands Officer
Department of Lands and Physical Planning
01.2021 - 06.2021
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Supported departmental tasks to increase understanding of industry processes.
Education
Bachelor of Land Admin & Property Management - Property Studies
PNG University of Technology
Lae, Morobe11.2021
Transcript - Match A & English
Unitech, Department of Distance And Learning-DODL
Lae , Morobe06.2015
Certificate in Upper Secondary - Business And Match A
Goroka Secondary School
Goroka, EHP12.2014
Certificate in Lower Secondary - Combine Subjects
Goroka Secondary School
Goroka, EHP10.2012
Certificate in Primary Education - Combine Subjects
West Goroka Primary School
Goroka, EHP11.2010
Skills
- Facility Maintenance
- Maintenance Planning
- Work Area Inspection
- Adaptability and Flexibility
- Team Collaboration
- Visual Inspection
- Safety Compliance
- Schedule Management
- Vendor Relationship Management
- Report Preparation
Certification
- Certificate of Acknowledgement for fixed term contract of 6 months with Lands Department in POM.
- JLL Master Class-Achieving Ambition June 2021-April 2022
- Emergency First Aider Training - 16th August-2023
- HLTAID009 Cardiopulmonary Resuscitation & UETTDRRF06 Perform Live Voltage Rescue 22nd November, 2023
- RIIWHS204E - Work Safely at Heights 29th October, 2023
- RIIWHS202E Enter and Work in Confined Space
Referee
1. Nathaniel A Morgan
Trukai Rice Mill Maintenance Lead Coordinator
Trukai Industries Limited PO Box 2129, Lae, Morobe
Phone: 71000997
Email: NMorgan@trukai.com.pg
1. MS KRYSTAL ILARU
Operations Manager at Raitpla Property Management
Steamships Limited
Phone: +675 75240671
Email: krisi26290@gmail.com
https://www.linkedin.com/in/ms-krystal-ilaru-30b416200
2. WARI TOLA
Senior Property Manager
Ashton Brunswick Limited
P.O Box 181
Boroko
PNG
Ph: +675 71015275 or +675 76066637
Email: warit4@gmail.com
Timeline
Property Repair & Maintenance Coordinator
Trukai Industries Limited
05.2023 - Current
Property Manager
Ashton Brunswick Limited
12.2022 - 05.2023
Facility Manager
Jones Lang LaSalle (JLL) PNG Limited
01.2022 - 12.2022
Trainee Lands Officer
Department of Lands and Physical Planning
01.2021 - 06.2021
Bachelor of Land Admin & Property Management - Property Studies
PNG University of Technology
Transcript - Match A & English
Unitech, Department of Distance And Learning-DODL
Certificate in Upper Secondary - Business And Match A
Goroka Secondary School
Certificate in Lower Secondary - Combine Subjects
Goroka Secondary School
Certificate in Primary Education - Combine Subjects
West Goroka Primary School
Similar Profiles
Koipage LonagataKoipage Lonagata
Executive Assistant to Marketing Manager at Trukai Industries LimitedExecutive Assistant to Marketing Manager at Trukai Industries Limited
Samo TarupiliSamo Tarupili
RAW MATERIAL INVENTORY OFFICER at Trukai Industries LimitedRAW MATERIAL INVENTORY OFFICER at Trukai Industries Limited
DOROKOU TASIONDOROKOU TASION
Sales Executive at PNGFM LimitedSales Executive at PNGFM Limited