Team Cordinator
City Canterbury and Bankstown Council
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
- Managed team workload to reach targets for specific tasks.
- Built strong relationships with customers through positive attitude and attentive response.
- Managed multiple projects simultaneously, prioritizing tasks for optimal resource allocation and workflow efficiency.
- Served as a liaison between management and team members to address concerns and facilitate problem-solving initiatives.
- Improved team collaboration with regular meetings, progress updates, and transparent communication.
- Developed strong relationships with cross-functional teams, facilitating collaborative efforts towards shared goals.
- Trained, motivated and guided on-boarding members.
- Provided comprehensive administrative support to the team, enabling them to focus on high-impact tasks and achieve better results.
- Worked with customer service to handle escalated customer issues.
- Created staff schedules, approved requested time off and updated reports.
- Implemented process improvements by evaluating existing workflows, identifying inefficiencies, and proposing actionable solutions.
- Mentored junior team members, fostering professional growth through skill development workshops and one-on-one coaching sessions.
- Championed company culture/values ensuring team''s adherence to organizational guidelines/standards while maintaining high levels of morale.
- Handled day-to-day office operations and resolved any conflicts.
- Implemented performance tracking systems to monitor individual progress and identify areas for improvement in realtime.
