Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Tory Alice Travers

Tory Alice Travers

CESSNOCK ,NSW

Summary

Passionate hospitality worker with background in diverse roles within the industry. Experience includes front desk, customer service, cooking, barista, bartender and Assistant. Known for strong communication skills, problem-solving abilities, and commitment to providing exceptional guest experiences. Previous work has positively impacted overall guest satisfaction and repeat business rates.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cleaner

4Eva Clean Cleaning Services
CESSNOCK, NSW
10.2019 - Current

Cleaning duties and housekeeping servicing from Cessnock, Newcastle, to Central Coast

- Airbnb, end of sale, end of lease, commercial kitchen cleans, yard maintenance, guest houses, motels, restaurants, offices, and general homes.

Duties include- cleaning bathrooms, vanities, showers, toilets, restocking amenities, stripping and making beds, dropping off linens at the laundromat, cleaning the kitchen, cleaning the oven, restocking tea, coffee, and sugar, dusting, window cleaning, lawn mowing, laundry, washing clothes, hanging them up, folding, and putting them away and put away.

Barista & All Rounder

Small Mouth Cafe
Hunter Valley Gardens , NSW
06.2024 - 02.2025

Barista & Kitchen All-Rounder Includes:

Greeted and communicated with customers to take their Food and Beverage orders and offer recommendations. Use of the till and square terminal, ordering of products, weekly cleaning schedule, opening and closing of the business. restocking of shelves. Serving of gelato and ice cream, cooking and doing dishes, Making Coffee for dine in and takeaway.

Delivery Driver

Aus Post
CESSNOCK, NSW
05.2023 - 01.2024

Delivery Driving - Running of parcels, use of scanner, packing of delivery van, daily cleaning duties, speaking to customers daily, use of complaint/compliment system.

Morning sorts (sorting parcels to designated areas), moving ULDs (metal shipping cages/crates), use of relabeling system.

Cook & Cellardoor Hand

2Fat Blokes Gourmet Kitchen
Pokolbin , NSW
05.2023 - 08.2023

Cook- Running a food van, cooking food, using a grill, stove, or deep fryer, draining the deep fryer oil during changeover, food preparation, washing dishes, packing away dishes, taking orders, running food, opening and closing the food van, recreating the food menu weekly, and making weekly specials

Cellar Door Hand - Making cheese boards/tasting boards, serving customers, conducting cheese and wine tastings, using POS, making bookings, returning emails, opening and closing the restaurant, daily cleaning, restocking the cheese fridge, stocktaking, labeling wine bottles, upselling wine, creating a run sheet for the day, setting/resetting tables, washing dishes, putting away dishes, polishing silverware, using the dishwasher, cleaning toilets, and washing linen.

Kitchen Hand & Waitress

Goldfish Bar & Restaurant
Pokolbin , NSW
03.2022 - 10.2022

Kitchen Hand, doing dishes, preparing food such as pizza cheese and charcuterie boards, Vacuum seal food, Prep foods, clean kitchen.

Front of house- wash glasses, polish utensils, steam and polish plates, daily cleaning schedule, RSA duties, greeting & seating customers, changeover of tables-clear & re set, running the pass, using till and sambos, doing end of day-closing, opening, filling of water bottles, rubbish run, packing up bar at close of business, take bookings via laptop.

Cellar Door Assistant

James Estate PTY LTD
Pokolbin , NSW
02.2021 - 06.2022

Kitchen hand- preparing cheese and charcuterie boards, preparing meals, doing dishes, stock take of food, shopping lists, re-stocking fridges, cleaning kitchen.

Front of house- Setting tables, greeting customers & seating customers, using till & Square, cleaning tables, Serving Customers, Wash and polish glasses, general cleaning, re stocking.

Reception- Taking phone calls, taking bookings.

Education

High School Diploma -

Mount View High School
Cessnock, NSW
10-2021

High School Diploma -

Cessnock High School
Aberdare, NSW
11-2020

Skills

  • Safe cleaning with chemicals
  • Housekeeping
  • Commercial and residential cleaning
  • Team collaboration
  • Sanitation practices
  • Health and safety regulations
  • Time management
  • Multitasking and organization
  • Cleaning and sanitizing
  • Exceptional time management
  • Opening and closing duties
  • Verbal and written communication
  • Cash register operation
  • Team leadership
  • Ordering procedures
  • Order taking
  • Safe food handling
  • Positive and professional
  • Food running
  • POS system operation

Certification

  • Responsible Service Of Alcohol 02 May 2022
  • Safe Food Handling Certificate 07 February 2023

Timeline

Barista & All Rounder

Small Mouth Cafe
06.2024 - 02.2025

Delivery Driver

Aus Post
05.2023 - 01.2024

Cook & Cellardoor Hand

2Fat Blokes Gourmet Kitchen
05.2023 - 08.2023

Kitchen Hand & Waitress

Goldfish Bar & Restaurant
03.2022 - 10.2022

Cellar Door Assistant

James Estate PTY LTD
02.2021 - 06.2022

Cleaner

4Eva Clean Cleaning Services
10.2019 - Current
  • Responsible Service Of Alcohol 02 May 2022
  • Safe Food Handling Certificate 07 February 2023

High School Diploma -

Mount View High School

High School Diploma -

Cessnock High School
Tory Alice Travers