Toshihiro Haga
Melbourne,VIC
Summary
Energetic Barista specialising in quality drinks and latte art, experienced waiter at Fine Dining. I am committed to highest level of professionalism and customer service. As a Barista/Waiter in Tokyo, I have honed my skills in coffee preparation and customer service. I enjoy working in fast-paced environments and adaptable to last minute changes. I am a team player and highly motivated with desire to take on new challenges.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Japanese cafe
Tokyo, Japan
02.2021 - 04.2024
- Provided exceptional customer service to a diverse clientele in a fast-paced environment, ensuring a positive customer experience
- Prepared and served a wide variety of beverages and food items according to company standards and recipes
- Practiced Latte Art (can make heart/leaf)
- Trained and supervised new staff on coffee preparation and customer service.
Waiter
Japanese Barbeque Restaurant
08.2021 - 09.2022
- Delivered exceptional customer service by greeting guests
- Taking orders and ensuring a pleasant dining experience
- Trained new staff on restaurant protocols and customer service
- Maintained cleanliness and organization of the dining area, adhering to health and safety regulations.
Education
Bachelor of Arts - Global Liberal Arts
Kanda University
JapanSkills
- Excellent customer service
- Strong communication skills
- Team collaboration
- Latte art
- Espresso machine operation
- Coffee expertise
- Table Bussing
- Menu Memorization
- Beverage Preparation
- Up-selling
- Opening and closing duties
- New Hire Training
- Solid problem solver
Visadates
05/01/24, 03/01/25
Employmenttype
Full time, Part time (can work anytime)
Personal Information
- Nationality: Japanese
- Visa Status: Working Holiday Visa
Certification
- RSA Certificate - Melbourne - May 2024
- Australian Barista School Certificate- May 2024
References
References available upon request.
Timeline
Waiter
Japanese Barbeque Restaurant
08.2021 - 09.2022
Barista
Japanese cafe
02.2021 - 04.2024
Bachelor of Arts - Global Liberal Arts
Kanda University
- RSA Certificate - Melbourne - May 2024
- Australian Barista School Certificate- May 2024
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