Toshiko Matsumoto
Gold Coast,QLD
Summary
Sound Healing Therapist with extensive experience at Meditative Sound Therapy, specializing in patient care planning and emotional support. Expertise in developing social skills and wellness education, resulting in enhanced client wellbeing and satisfaction. Committed to collaboration and improving lives through holistic practices. Proficient in providing personal care services, including skincare and nail care.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Sound Healing Therapist
Meditative Sound Therapy
Gold Coast, Queensland
03.2012 - Current
- Collaborated with healthcare team to develop patient care plans.
- Educated patients and families on health management and wellness practices.
- Provided emotional support to patients and families during difficult times.
- Assisted with physical therapy exercises under the direction of therapists or physicians.
- Provided emotional support to patients and their families during difficult times.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Assisted individuals in development of social skills to become integrated in community.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Assisted clients with maintaining good personal hygiene.
Beauty Therapist
Future Therapy Massage & Day Spa
Gold Coast, Queensland
01.2001 - 05.2015
- Provided personalized beauty treatments using various skincare products and techniques.
- Conducted thorough skin analyses to recommend appropriate services for clients.
- Maintained a clean and organized treatment area to ensure client comfort and safety.
- Educated clients on skincare routines and product usage for optimal results.
- Collaborated with team members to enhance service delivery and client satisfaction.
- Managed appointment scheduling to maximize service efficiency and reduce wait times.
- Utilized advanced massage techniques to address client-specific concerns and needs.
- Participated in ongoing training to stay updated on industry trends and best practices.
- Developed relationships with existing customers through providing excellent service standards whilst promoting additional services and products available in the salon.
- Managed reception area duties such as answering phone calls and dealing with queries from potential customers.
- Conducted pre-treatment consultations to assess client's needs and provide relevant information regarding available options.
- Demonstrated an understanding of skin types when recommending products or services.
- Collected payment from customers and scheduled next appointments.
- Ensured that all health and safety regulations are followed during treatments.
- Advised customers on how to care for their skin between visits to ensure optimal results from treatments received.
- Organized appointments with clients and managed a busy schedule of bookings.
- Provided facial massage, waxing, tinting, manicures and pedicures for clients.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
- Provided advice on beauty treatments such as facials, body wraps and massages.
- Greeted customers and handled payment processes before and after treatments.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Maintained cleanliness of the salon by disinfecting tools and equipment after use.
- Assisted in maintaining stock levels of all beauty products used in the salon.
- Kept notes listing preferences and services provided to clients for quick reference.
- Performed rejuvenation techniques on all types of skin and hair.
- Assisted customers in feeling relaxed and comfortable with the process.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Updated and maintained customer information records and beauty services provided.
Education
Diploma of Sound Healing Therapy - Sound Healing Therapy
Singing Ring Academy
Japan12-2012
Diploma of Beauty Therapy - Beauty Therapy
Gold Coast Training Academy
Gold Coast, QLD12-2001
Diploma of Remedial Massage Therapy - Massage Therapy
Verona Academy
Gold Coast, QLD12-1998
Skills
- Patient care planning
- Social skills development
- Healthcare collaboration
- Emotional support
- Wellness education
- Client relationship management
Affiliations
- Walking with clients in nature, such as the beach and rainforests
- Having the sound healing session for the specific group in the hospital, such as the senior rehabilitation ward, and the dementia group, also in the nursing home.
- Having sound healing meditation for the school kids in the state primary school
- Having sound healing meditation for the school kids in the private school holiday camp program
- Having sound healing activities for the adults in the disabled daycare center
Languages
English
Professional
Japanese
Professional
Accomplishments
- dedicated devotion awards at Verona Academy
Certification
- Certificate of aromatherapy for seniors
- Drivers License
Timeline
Sound Healing Therapist
Meditative Sound Therapy
03.2012 - Current
Beauty Therapist
Future Therapy Massage & Day Spa
01.2001 - 05.2015
Diploma of Sound Healing Therapy - Sound Healing Therapy
Singing Ring Academy
Diploma of Beauty Therapy - Beauty Therapy
Gold Coast Training Academy
Diploma of Remedial Massage Therapy - Massage Therapy
Verona Academy