TOUFEEQ AHMED
Park Ridge,QLD
Summary
Accomplished Director/Trainee at Tic Tac Systems Pty Ltd, adept in strategic planning and people management. Excelled in enhancing operational efficiency and client satisfaction, leveraging strong verbal communication and organizational development skills. Proven track record in fostering cross-functional collaboration and optimizing staff performance, significantly improving decision-making processes.
Overview
8
8
years of professional experience
Work History
Director/Trainee
Tic Tac Systems Pty Ltd
2023.10 - Current
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Boosted operational efficiency by optimizing supply chain processes.
Sales Consultant
Lycamobile Australia Pty Ltd
2016.04 - 2019.10
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
Education
Advanced Diploma of Civil Construction Design -
Sits College
Brisbane, QLD01.2023
MBA -
Torrens University Australia
Brisbane, QLD03.2020
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Team Management
- Organizational Development
Timeline
Director/Trainee
Tic Tac Systems Pty Ltd
2023.10 - Current
Sales Consultant
Lycamobile Australia Pty Ltd
2016.04 - 2019.10
Advanced Diploma of Civil Construction Design -
Sits College
MBA -
Torrens University Australia
Similar Profiles
Truc NguyenTruc Nguyen
Nail Technician Assistant at Tic Tac Nail BarNail Technician Assistant at Tic Tac Nail Bar
Rylee RoseRylee Rose
Crew Member at Tic Tac TacoCrew Member at Tic Tac Taco
Nikita PictouNikita Pictou
Practicum Student at Tic Tac Toe DaycarePracticum Student at Tic Tac Toe Daycare