Tracee Hilder
Beaudesert,QLD
Summary
Dedicated and compassionate nurse with proven ability to provide patient care in fast-paced environment. Calm and level-headed when handling high-stress situations. Uses strong communication skills and humour to develop professional relationships with patients and families. Adaptable professional clinical nurse specializing in emergency and paediatric nursing. Experienced across variety of functions in fast-paced medical settings. Proven history of effectively implementing nursing procedures and training to promote safe, patient-centred care. Diligent Clinical Nurse with demonstrated success in emergency care. Responsive and agile to dynamic patient needs and environmental conditions. Team oriented and reliable with expert healthcare knowledge and sound clinical judgment. Considerate expert with passion for providing excellent patient care. Skilled in collaborating with healthcare teams to identify and implement patient-centered strategies to improve care quality and outcomes. Dedicated to promoting patient education and advocating for evidence-based practice. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical Nurse/ Registered Nurse
Metro South Hospital
08.2016 - Current
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Reduced hospital readmissions by providing thorough discharge education and follow-up support to patients.
- Collaborated with interdisciplinary teams for optimal patient outcomes and efficient care coordination.
- Streamlined workflow processes, improving overall efficiency within the unit.
- Promoted a culture of safety by maintaining strict adherence to infection control protocols and reporting potential hazards.
- Ensured accurate documentation of all patient records, contributing to improved quality assurance measures.
- Mentored new nursing staff, fostering professional growth and team building within the unit.
- Assisted in developing continuing education programs, enhancing staff knowledge and skills in clinical practice areas.
- Served as a patient advocate, ensuring individual needs were met and concerns addressed promptly.
- Increased patient satisfaction scores through consistent delivery of compassionate and culturally competent care.
- Provided specialized care for critically ill patients requiring advanced monitoring and interventions.
- Developed strong rapport with patients and families, promoting open communication channels for effective collaboration in treatment plans.
- Conducted comprehensive assessments of complex medical conditions, facilitating timely interventions to prevent complications.
- Acted as a clinical resource for colleagues seeking guidance on best practices or challenging cases, contributing to a supportive learning environment within the unit.
- Utilized advanced assessment skills to identify early indications of deterioration in a patient''s condition, enabling prompt intervention when needed.
- Coordinated seamless transitions between levels of care by effectively communicating with multidisciplinary team members throughout the process.
- Exceeded national benchmarks for core measure performance indicators through diligent attention to detail during chart reviews and data collection activities.
- Responded to patient emergencies to provide prompt and correct intervention .
- Maintained strong working relationships with physicians and ancillary staff, fostering a collaborative approach to patient care delivery.
- Administered medications and treatments to manage patient's condition.
- Utilized evidence-based practice to assess and provide care for patients.
- Educated patients and families to increase understanding of condition and best ways to manage.
- Participated in quality improvement initiatives to improve patient care outcomes.
- Maintained patient confidentiality by protecting unauthorized access to personal information.
- Monitored patients, evaluated results, and recommended further courses of treatment to quickly improve patient outcomes.
- Handled patient transfers, following safety protocols to prevent injuries.
- Handled patient discharge planning, arranging for follow-up care after leaving healthcare facility.
- Provided wound care to promote healing and prevent infection.
- Served as a clinical resource to staff, patients and families.
- Documented patient progress and care interventions in medical records.
- Evaluated patient histories, complaints, and current symptoms.
- Monitored clinical staff performance and provided feedback.
- Monitored and maintained clinical supplies, materials and inventory.
- Facilitated and attended interdisciplinary meetings to discuss patient care.
Acting Nurse Unit Manager
Metro South Hospital
01.2021 - 10.2023
- Improved patient satisfaction by implementing efficient nursing unit processes and protocols.
- Optimized staff performance through comprehensive training and development programs.
- Streamlined nurse scheduling, ensuring adequate coverage for all shifts while minimizing overtime costs.
- Enhanced the quality of care provided to patients by creating a supportive and collaborative team environment.
- Raised staff retention rates by fostering a positive work culture focused on professional growth and development.
- Contributed to hospital-wide accreditation efforts, maintaining compliance with industry standards for nursing practice.
- Managed budgetary concerns within the nursing unit, carefully allocating resources and controlling costs.
- Facilitated smooth transitions between shifts, ensuring seamless continuity of care for all patients on the unit.
- Collaborated with administrators to evaluate nursing policies and procedures for potential improvements regularly.
- Conducted regular performance evaluations for nursing staff members, providing constructive feedback and identifying opportunities for improvement.
- Oversaw recruitment efforts within the nursing unit, selecting highly skilled candidates who would contribute positively to the team dynamic.
- Actively sought out opportunities for continuing education within the field of nursing management, staying up-to-date on current trends and best practices.
- Established a strong rapport with patients and their families, addressing concerns and providing valuable support throughout the treatment process.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Investigated and resolved issues affecting hospital operations and patient care.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Evaluated patient histories, complaints, and current symptoms.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Education
Master of Science - Health Services Management
Griffith University
Brisbane, QLD07.2023
Master of Science - Advanced Health With Major in Paediatrics
Griffith University
Brisbane, QLD12.2021
Graduate Certificate - Post Graduate in Emergency
Griffith University
Brisbane, QLD12.2019
Skills
- Disease Prevention
- Treatment coordination
- Patient consultation
- Patient Examination
- Intake and discharge
- Medication Administration
- Quality Assurance
- Care Coordination
- Phlebotomy
- Medical Recordkeeping
- Pediatric Care
- Teamwork and Collaboration
- Time management abilities
- Emergency Nursing Pediatric Course (ENPC)
Certification
- Patient Blood management, Darling Downs - Re-evaluation of competency 2024
- Transition to Emergency, Metro South, Beaudesert Hospital - Completed 2017
- Triage Competency, Queensland Health - Completed 2018
- APLS, APLS Australia - Completed 2021
- Plastering and Slabbing, ECT4Health - Completed 2022
- Suturing for Health Professionals, ECT4Health - Completed 2022
- USGPIVC, CSDS - Completed 2022
- Management and Development Program, Metro South - Completed 2023
- SANE, Metro South - 2024
Referees
Karen Muller
Nurse Unit Manger/ Acting DON
Beaudesert Hospital
0437 182 210
Shane Brun
Director of Clinical Services
Beaudesert Hospital
0456 390 303
Nigel Brown
ED Lead Medical Officer
Beaudesert Hospital
0410 528 967
Timeline
Acting Nurse Unit Manager
Metro South Hospital
01.2021 - 10.2023
Clinical Nurse/ Registered Nurse
Metro South Hospital
08.2016 - Current
Master of Science - Health Services Management
Griffith University
Master of Science - Advanced Health With Major in Paediatrics
Griffith University
Graduate Certificate - Post Graduate in Emergency
Griffith University
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