Tracey Andronicos
Werombi,NSW
Summary
Proven Administrative Assistant at Tasmanian Freight Services, adept in office management and customer relations, enhanced operational efficiency through meticulous data management and strategic workflow optimization. Excelled in leveraging Microsoft Office Suite and professional communication to foster client relationships and streamline processes. Demonstrates a keen ability to multitask and maintain attention to detail, contributing to a positive and productive work environment.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Tasmanian Freight Services
01.2017 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Developed strategies to streamline and improve office procedures.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Established administrative work procedures to track staff's daily tasks.
Education
Animal Care - Animal Husbandry
Tafe
Blacktown, NSW11.1996
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- Microsoft Excel
- Time Management
- File Organization
- Microsoft Outlook
- Customer and client relations
- Computer Proficiency
- Filing
- Customer Relations
- Clerical Support
- Critical Thinking
- Strong Problem Solver
- Scheduling
- Documentation and Recordkeeping
- Microsoft Office Suite
- Office Management
- Professional Communication
- Database entry
- Scheduling and calendar management
- Dedicated Team Player
- Excel spreadsheets
- Appointment Scheduling
- Recordkeeping
- Verbal Communication
- Data organization
- Deadline-oriented
- Records Management
- Professional and mature
- Calendar Management
- Filing and data archiving
- Documentation And Reporting
- Relationship Building
- Document Management
- Data Management
- Meticulous attention to detail
- Spreadsheets
- Data Collection
- Document Control
- Multi-Line Phone Systems
- Spreadsheet Management
- Client Relations
- Multi-line phone proficiency
- Resourceful
- Records administration
- Tech-Savvy
- Documentation and control
- Workflow Optimization
- Multi-Line Telephone Systems
- Attendance record management
- Purchase orders organization
- Training and coaching
- Supervising staff
- Inventory Systems
- Office Equipment Maintenance
Timeline
Administrative Assistant
Tasmanian Freight Services
01.2017 - Current
Animal Care - Animal Husbandry
Tafe
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