Tracey Ballerini

• Collected, validated, and distributed information to employees.
• Entered and maintained departmental records in company database.
• Computerized office activities, maintained customer communications, and tracked records through delivery.
• Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
• Targeted new customers to grow geographic reach and increase revenue.
• Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue.
• Managed company schedule to coordinate calendar and arrange travel.
• Maintained personnel records and updated internal databases to support document management.

• Worked closely with organisational leadership and board of directors to guide operational strategy.
• Managed daily operations while overseeing multiple locations to foster increased productivity.
• Monitored office workflow and administrative processes to keep operations running smoothly.
• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
• Financial Management
  ● Managing the preparation of reports for relevant services
  ● Management and relevant funding bodies as required.
  ● Management of annual budgets for the company in consultation.
  ● Monitoring financial transactions for the service and report to required financial area.
  ● Ensure fee collection and debtors control systems implemented are effectively managed.
  and monitored.
  ● Ensure rigorous financial management practices are in place for the services thereof.

Coordinator, Educational Leader, Responsible Person in Day to Day Charge, Inclusion
Support Educator in a Service Leader role for seven years.
● Ensuring that all programs are managed in accordance with funding requirements, meeting government regulations, contractual obligations and National Quality Standards.
● Managing day to day operations and maintaining.
● Leading and supporting my team
● Providing a model of excellence in childcare environments, provision through primary contact work in the children’s room and outdoor environments.
● Ensuring a quality Early Learning Years and My Time Our Place programs that reflects the principles, practices and learning outcomes described in the Queensland Learning and Development Framework (EYLF) and (MTOP) and the National Early Years Learning
Framework .
● Ensuring a safe, caring and stimulating environment exists for all children as well as ensuring the health and wellbeing of each child is a priority.
● Utilise a team approach for improving outcomes for children by ensuring regular opportunities for information-sharing and planning, involving colleagues in decision-making, accepting and sharing responsibility for a collaborative approach and providing
opportunities for open and reflective evaluation.
● Maintaining and updating professional knowledge, resources and skills through in-service education, sharing ideas, professional reading etc.
● Input into the and review of policies, processes and practices to ensure compliance with all requirements with policy and procedure

• Developed comprehensive employee training and development programs to promote new employee training and safety awareness.
• Reduced order lead time 10% by restructuring workflow and applying lean principles.
• Monitored hourly production numbers to appropriately adjust production plans.
• Requisitioned materials and tools to prevent interruptions in production workflow.