Tracey Brookes
Modbury North,SA
Summary
Dynamic operations leader with a proven track record at Measurement Engineering Australia / CropX Aust, enhancing operational efficiency and customer satisfaction. Expert in logistics coordination and fostering strong client relationships. Achieved significant project successes through effective scheduling management and strategic cross-functional teamwork. Skilled in both administrative management and building lasting partnerships.
Diligent Operations Coordinator with solid background in optimizing operational processes. Proven track record of streamlining workflows and enhancing team efficiency. Demonstrated ability to manage logistics and coordinate cross-functional teams to meet organizational goals.
Overview
27
27
years of professional experience
Work History
Warehouse and Operations Coordinator
Measurement Engineering Australia / CropX Aust
07.2008 - 10.2024
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Boosted productivity by establishing effective communication channels between departments.
- Maximized resource utilization by monitoring staff schedules and allocating tasks.
- Streamlined operations by implementing efficient processes and procedures.
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
- Optimized operational efficiency, coordinating cross-functional teams to achieve project goals.
- Negotiated contracts with vendors, securing competitive pricing for goods and services.
- Reported issues to higher management with great detail.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Interacted well with customers to build connections and nurture relationships.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Reduced turnaround time for project completion through effective resource allocation and team management.
Production Manager
James Hardie / Bondor
11.1997 - 07.2008
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
- Sourced materials to keep up with production goals and meet customer demands.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Coordinated with sales and marketing departments to align production schedules with demand forecasts, maximizing both efficiency and customer satisfaction.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Optimized supply chain logistics, ensuring timely delivery of raw materials and finished goods.
- Coordinated with other departments to align production with customer requirements.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
Education
Bachelor of Management - Marketing & Operations
University of South Australia
Adelaide, SA11-1997
Skills
- Supply ordering
- Inventory oversight
- Administrative management
- Logistics coordination
- Operations management
- Scheduling coordination
- Customer relationship management
- Warehouse operations
- Inventory coordination
Timeline
Warehouse and Operations Coordinator
Measurement Engineering Australia / CropX Aust
07.2008 - 10.2024
Production Manager
James Hardie / Bondor
11.1997 - 07.2008
Bachelor of Management - Marketing & Operations
University of South Australia
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