Tracey Ceray
Western Australia
Summary
Highly motivated mature woman with a strong work ethic and commitment to excellent customer service. Friendly personality and positive attitude contribute positively in team environments. Thrives on interacting with people, helping them achieve their goals and fostering a productive and effective atmosphere. Safety and Security Utmost of mind. Proven ability to work FIFO and shift work.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Guard
MSS Security/BHP(Embedded Contractor)
06.2024 - Current
- Camp & Gate House Duties
- Drug and Alcohol Tester
- Welfare checks
- Responding to fire, security alarms, and medical emergencies.
- Reporting directly to BHP Supervisor
- Ensuring hazards and risks are reported, and restricted areas are made inaccessible.
- Ensuring premises are secure, and doors are locked.
Store Owner
Villa Naturaliste
01.2018 - 04.2024
- Hire, train, and manage staff to provide excellent customer service and drive sales
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment
- All business operations
- Safety Management
- Buying Stock
- Customer complaints and social media
- Resolved conflicts and negotiated mutually beneficial agreements between parties
Store Manager
Lagoon Swim
01.2015 - 01.2018
- Oversee daily operations and ensure smooth functioning of the retail store
- Manage and motivate a team of sales associates, providing training and guidance as needed
- Monitor inventory levels, place orders with vendors, and manage merchandising displays
- Analyse sales data and implement strategies to drive revenue growth and meet sales targets
- Ensure excellent customer service by resolving complaints and maintaining a positive store environment
- Maintaining safety and security in store.
Education
Certificate II - Security Operations
Strike Training Academy
Perth, WA02-2024
Certificate III - Retail Management
Arrow Training Services
Perth, WA06-1999
Skills
- Safety and Security focused
- Creative problem solving with common sense
- Able to work autonomously
- Able to work shift work
- Computer Literacy
- Time Management
- Customer service
- Conflict resolution
- Attention to detail
- Multitasking
- Professionalism
- Love of Learning and updating skills
Certification
- Provide Responsible Service of Alcohol, 02/27/15, 8812-8624-9392
- Collect specimens for drugs of abuse testing
- Security Licence 81174
References
- Ruth Sully, Manager, Empire, 0447 011 540
- Kyra Nimmo, SW Development Co, 0424 362 671
Personal Information
Date of Birth: 06/21/73
Security Identification
81174, Security Monitoring Officer, 05/10/27, Security Officer, 05/10/27, Crowd Controller, 05/10/27
Timeline
Security Guard
MSS Security/BHP(Embedded Contractor)
06.2024 - Current
Store Owner
Villa Naturaliste
01.2018 - 04.2024
Store Manager
Lagoon Swim
01.2015 - 01.2018
- Provide Responsible Service of Alcohol, 02/27/15, 8812-8624-9392
- Collect specimens for drugs of abuse testing
- Security Licence 81174
Certificate II - Security Operations
Strike Training Academy
Certificate III - Retail Management
Arrow Training Services
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