Tracey Dryden
Ocean Shores,NSW
Summary
Compassionate healthcare professional with a background in nursing, known for high productivity and efficient task completion. Skilled in patient care management, emergency response, and infection control. Excel at communication, teamwork, and empathy, ensuring optimal patient outcomes and collaborative healthcare environments.
Seasoned Nursing Unit Manager and Registered Nurse from Tweed Valley Hospital, adept in clinical leadership and nursing expertise. Demonstrated excellence in quality improvement and adaptability, with a proven track record in enhancing patient care outcomes. Skillfully managed clinical staff, fostering a culture of continuous learning and improvement. Achieved significant advancements in emergency and inpatient care, showcasing strong time management and process improvement skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Nursing Unit Manager
Tweed Valley Hospital
Cudgen, NSW
03.2010 - Current
- Monitored nursing staff performance to ensure compliance with hospital policies and procedures.
- Provided direct patient care on a regular basis as needed.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients.
- Promoted positive relationships between patients and families and healthcare team members.
- Adhered to established protocols for infection control measures within the unit.
- Demonstrated knowledge and clinical expertise to effectively supervise nursing activities and achieve optimal patient outcomes in hospital department and nursing home.
- Communicated with patients with compassion while keeping medical information private.
- Developed and implemented nursing unit policies, procedures, and standards of care.
- Observed and interpreted patients' symptoms, devised individualized care plans, delivered best and most suitable care and advice and communicated to nursing staff and physicians.
- Supervised staff members in the delivery of quality nursing care.
- Reviewed and completed admission and discharge assessments.
- Investigated incidents and accidents related to patient safety issues; identified root causes; reported findings; proposed corrective actions.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Coordinated with other departments for admission and discharge planning activities.
- Conducted annual performance evaluations for all staff members under my supervision.
- Collaborated with multidisciplinary teams to develop educational programs for staff members.
- Attended professional development conferences, workshops, seminars related to nursing management topics.
- Audited and completed charts, evaluations and medical forms.
- Maintained accurate documentation of patient assessments, treatments, medications.
- Cultivated positive relationships with patients and families, addressed concerns or complaints, monitored patient satisfaction survey data and maintained confidentiality of patient information.
- Analyzed data from quality improvement reports; identified opportunities for improvement; implemented action plans accordingly.
- Maintained updated knowledge through continuing education and advanced training.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
Registered Nurse, Emergency Department
Tweed Valley Hospital
Cudgen, NSW
08.2008 - Current
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Utilized advanced life support (ALS) and basic life support (BLS) techniques during critical situations.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
- Cared for patients experiencing acute traumas, cardiac arrests and strokes
- Utilized evidence-based practice guidelines for appropriate nursing interventions.
- Led debriefing sessions following major incidents, contributing to an environment of continuous learning and improvement.
- Implemented infection control measures to prevent the spread of contagious diseases within the emergency department.
- Participated in professional development programs to stay current with advances in emergency nursing practice.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Supported physicians during trauma resuscitations in the Emergency Department.
- Collaborated with interdisciplinary team members to ensure quality patient care outcomes were achieved.
- Triaged and treated high-volume caseload in busy emergency room setting.
- Participated in quality improvement initiatives to enhance patient care and department efficiency.
- Monitored patient vital signs and symptoms, responding rapidly to changes in condition and initiating appropriate interventions.
- Maintained accurate records of all assessments, treatments, medications administered, and other pertinent information related to patient's care.
- Managed patient triage, prioritizing care based on severity of condition and available resources.
- Participated in quality improvement initiatives within the Emergency Department setting.
- Provided patient care according to established standards and protocols.
Education
Post Graduate Certificate Critical Care - Emergency
College of Nursing
Sydney11-2008
Bachelor of Nursing - Nursing
Southern Cross University
NSW11-2004
Skills
- Nursing expertise
- Clinical leadership
- Quality improvement
- Trauma nursing core course (TNCC)
- Adaptability and flexibility
- Clinical staff management
- Performance evaluation
- Process improvement
- Time management abilities
- Culturally-sensitive care
- Care planning
- Direct nursing care
- Patient assessments
- Patient and family advocacy
- Emergency care
- Compassion and empathy
- Patient evaluation
Certification
Disaster Management:
- Senior Emergo Train Disaster Instructor
- Current Team member AUSMAT ( Australian Medical Assessment Team): Deployments to Papua New Guinea, Howard Springs and Wilcannia
- Member Tweed Valley Hospital Emergency Management Committee
- MIMMS (Major Incident Medical Management and Support) Team member
EMERGENCY CARE
- Advanced Life Support
- Basic Life Support
- Maternity Emergency Care
- First Responder Rapid Response
- Nurse Unit Manager
- Relief Nurse Unit Manager Level 1
- Complete NNSW LHD Unit Manager Orientation Learning Pathway
- Participated in NNSW LHD Nursing and Midwifery Unit Manager Leadership Academy: included Auditing, Rostering, Ims Management,Infection Control and Management
Timeline
Nursing Unit Manager
Tweed Valley Hospital
03.2010 - Current
Registered Nurse, Emergency Department
Tweed Valley Hospital
08.2008 - Current
Post Graduate Certificate Critical Care - Emergency
College of Nursing
Bachelor of Nursing - Nursing
Southern Cross University
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