Tracey Du
CANLEY HEIGHTS
Summary
I am a reliable, respectful team player with strong time management skills and the ability to perform under pressure. Motivated by personal growth, I bring a positive, can-do attitude and a friendly approach to fulfilling others' needs, expectations and standards. Adaptable and eager to learn, I'm committed to continuous improvement as both a dedicated student and a passionate worker. I thrive in fast-paced environments and enjoy taking on new challenges that allow me to grow professionally and personally. My previous experiences have shaped my ability to connect with people, manage responsibilities efficiently, and contribute meaningfully to any team.
Overview
5
5
years of professional experience
Work History
Minibar Attendant
The Grace Hotel
04.2022 - Current
- Communicated with guests regularly to build a trustful relationship and resolve complaints
- Worked as a team player to ensure productivity and efficiency of daily tasks
- Replenished minibars in guest rooms
- Managing and reviewing stock intake at open and close
- Trained and mentored new staff to implement positive guest experiences and quality service
Customer Service
Eastland Supermarket
01.2021 - Current
- Restocking and Reorganising products on shelves
- Handled cash at POS system, ensuring accurate transactions
- Happily helped to ensure all customer receive a positive experience
Customer Service
Sharetea
12.2020 - Current
- Anticipated customer needs and provided them with high-quality service while upholding brand standards and values to ensure customer satisfaction
- Handled POS system transactions include credit and cash to ensure seamless and accurate cash flow
- Responsible for handling and serving order to customers with caution and care
- Cleaning tasks include cleaning floors and dishes to uphold the stores cleanliness
Education
Bachelor of Teaching - Early Childhood Education
Macquarie University
01-2027
Graduate -
Canley Vale High School
12.2020
Skills
- Customer Service
- Team Work
- Communication
- Adaptability
- Work Ethic
- Ability to work under pressure
Languages
English
Vietnamese
Working With Children Check
Date of Issue: 12/31/25
Expiry Date: 12/31/30
Timeline
Minibar Attendant
The Grace Hotel
04.2022 - Current
Customer Service
Eastland Supermarket
01.2021 - Current
Customer Service
Sharetea
12.2020 - Current
Graduate -
Canley Vale High School
Bachelor of Teaching - Early Childhood Education
Macquarie University