Aleisha Gaddes
Bangor
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
KFC Menai
07.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Ensured the safe handling of food
- Trained staff on operating procedures and company services.
Education
High School Diploma -
Aquinas Catholic Collage
Bangor public school
01.2018
Skills
- Excellent Communication skills
- Quick learner
- Flexible and adapts well to change
- Strong interpersonal skills
- Team player
Introduction
I have a positive attitude to achieve my highest potential in any challenge. I am very reliable and enthusiastic to learn new skills. I excel in team supervision, relationship building, and superior customer service.
Hobbies and Interests
- Spending time with family & friends
- Enjoy being outdoors walking, going to the beach
- Camping
- Netball
- League tag
- OzTag
- Wakeboarding
- Tubing
Certification
- Certificate III in Business qualification
- Hospitality – Certificate II
Timeline
Customer Service Representative
KFC Menai
07.2023 - Current
High School Diploma -
Aquinas Catholic Collage
Bangor public school
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