Tracey Friend
Railway Estate
Summary
Energetic and outgoing Gaming Attendant promotes fun and excitement for customers by running transactions and assisting with arcade games, laser tag and other attractions. Operates games and provides exemplary guest service by making change, answering questions and executing prize redemption. Demonstrated cash handling proficiency and consistently maintains compliance and responsible gaming practices.
Overview
21
21
years of professional experience
Work History
Bar Bistro & Gaming Attendnt
Australian Leisure & Hospitality (ALH)
07.2023 - Current
- Welcomed and greeted customers, answered questions and provided excellent customer service to contribute to memory-making experience.
- Performed cash handling duties, provided change and balanced money at end of shift.
- Reported concerns, broken machines and out-of-order games to supervisor.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
- Monitored gaming activities in assigned area for gaming illegal actions or suspicious activities.
- Built and established positive relationships with patrons, team members and supervisors.
- Set up promotional displays and equipment for special events and activities.
Bar Bistro & Gaming Attendant
Australian Leisure & Hospitality (ALH)
06.2017 - 06.2023
- Welcomed and greeted customers, answered questions and provided excellent customer service to contribute to memory-making experience.
- Performed cash handling duties, provided change and balanced money at end of shift.
- Reported concerns, broken machines and out-of-order games to supervisor.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
Bar Bistro & Gaming Attendant
Australian Leisure & Hospitality (ALH)
07.2016 - 06.2017
- Welcomed and greeted customers, answered questions and provided excellent customer service to contribute to memory-making experience.
- Performed cash handling duties, provided change and balanced money at end of shift.
- Reported concerns, broken machines and out-of-order games to supervisor.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
Bar Bistro & Gaming Attendant
Australian Leisure & Hospitality (ALH)
01.2007 - 05.2016
- Welcomed and greeted customers, answered questions and provided excellent customer service to contribute to memory-making experience.
- Performed cash handling duties, provided change and balanced money at end of shift.
- Reported concerns, broken machines and out-of-order games to supervisor.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
Bar & Gaming Attendant
Bramble Bay Bowls Club
02.2003 - 11.2007
- Welcomed and greeted customers, answered questions and provided excellent customer service to contribute to memory-making experience.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
- Monitored gaming activities in assigned area for gaming illegal actions or suspicious activities.
- Understood and demonstrated proper play of games to promote safety practices while opening, operating and closing venue.
Education
High School Diploma -
Kalkadoon State High School
Mount Isa, QLD10.1980
Skills
- Crowd Security
- Time Management
- Strong Work Ethic
- Teamwork and Collaboration
- Customer Assistance
- Service Upselling
- Safety Guidelines
- Safety Compliance
- Cash Handling
- Customer Service
Timeline
Bar Bistro & Gaming Attendnt
Australian Leisure & Hospitality (ALH)
07.2023 - Current
Bar Bistro & Gaming Attendant
Australian Leisure & Hospitality (ALH)
06.2017 - 06.2023
Bar Bistro & Gaming Attendant
Australian Leisure & Hospitality (ALH)
07.2016 - 06.2017
Bar Bistro & Gaming Attendant
Australian Leisure & Hospitality (ALH)
01.2007 - 05.2016
Bar & Gaming Attendant
Bramble Bay Bowls Club
02.2003 - 11.2007
High School Diploma -
Kalkadoon State High School
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