Summary
Overview
Work History
Education
Skills
Timeline
Generic

TRACEY GEARY

Maryborough,Australia

Summary

Dynamic Care Coordinator with extensive experience at Blue Care, excelling in service coordination and client assessment. Proven ability to foster a high-performance culture while effectively managing staff development and conflict resolution. Skilled in maintaining compliance and enhancing care management processes, ensuring optimal client outcomes and satisfaction.

Overview

12
12
years of professional experience

Work History

Care Coordinator Community

Blue Care
Maryborough, Australia
08.2022 - Current
  • Maintain client records and entered information in CMS to establish record for each individual receiving service.
  • Ensure client care is assessed, planned, implemented and evaluated in accordance with Blue Care and funding programs, taking into consideration each client's physical, social, emotional, spiritual and clinical needs and encouraging client participation.
  • Work collaboratively with other team members to effectively plan, coordinate, evaluate and report on the service to ensure identified client needs are met.
  • Interviewed applicants, individuals receiving services and resource personnel.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Provide leadership, support, advice and issue resolution consistent with the values of Blue care and funding requirements.
  • Work within the philosophy and framework of the Uniting Church.

Community Service Coordinator

Blue Care
Maryborough, Australia
01.2014 - Current
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Oversaw staff development through training, workshops, seminars and other learning opportunities.
  • Recruited, interviewed and hired staff members.
  • Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
  • In consultation with Service Manager, provide a high level of leadership.
  • Assist the Service Manager to effectively plan and coordinate quality service delivery.
  • Support the Service Manager to identify, develop, maintain and promote networks.
  • Maintain client records.
  • Maintain confidentiality on all issues related to Blue care clients and colleagues.

Education

Advanced Diploma - Community Sector Management

KAL Training
Truganina, VIC
03.2022

CERT IV - Mental Health

Kelly Colleges International
Sydney, NSW
11-2020

CERT IV - Frontline management

Traing And Employment Recognition Council
Brisbane, QLD
12-2007

CERT III - Aged Care

Challenge Learning Institute
Brisbane, QLD
01.2007

Skills

  • Care management process
  • Employee oversight
  • Conflict Negotiation
  • Staff collaboration
  • Service coordination
  • Quality Assessments
  • Effective interpersonal and written communication skills
  • Demonstrated intermediate computer skills
  • Workforce management
    Monitoring employment processes
    Support strategies
  • Fostering and driving a high-performance culture
  • Policy compliance
  • Client assessment
  • Care planning
  • Record management
  • Staff development
  • Problem solving

Timeline

Care Coordinator Community

Blue Care
08.2022 - Current

Community Service Coordinator

Blue Care
01.2014 - Current

Advanced Diploma - Community Sector Management

KAL Training

CERT IV - Mental Health

Kelly Colleges International

CERT IV - Frontline management

Traing And Employment Recognition Council

CERT III - Aged Care

Challenge Learning Institute

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