Tracey Hamilton

For Care Relief- Taking Requests for Staffing for shortfalls in Nursing Homes.

• Rostering of Shifts for RN/EEN/PCA to Nursing Homes for Care Relief.
• Managed payroll data entry and processing for a number of employees to comply with predetermined company guidelines.
• Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
• Reviewing timesheets and addressing discrepancies.
• For TGCA- Finding Support Workers for In Home Care
• Dealing with Clients and Families
• Recruitment
• Rostering

• Managed files and records for nurses.
• Filled in shortfalls for Rural Hospitals and Nursing Homes

• Maintained payroll information by calculating, collecting, and entering data.
• Updated employee files with new details such as changes in address or salary levels.
• Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
• Dealt with day to day enquires when called through
• Filled Shortfalls in Nursing Homes
• Recruitment

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
• Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
• Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Adhered to professional house cleaning checklist.
• Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system
• Handled daily scheduling tasks and provided administrative support for entire department.
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
• Entered data into system and updated customer contacts with information to keep records current.
• Maintained office supplies inventory by checking stock and ordering new supplies.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Managed executive calendars, scheduling appointments and meetings to optimize time management.
• Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
• Drafted agendas, recorded minutes and generated documents to facilitate meetings.
• Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
• Scheduled appointments and conducted follow-up calls to clients.

• Provided chairside assistance during dental procedures, anticipating dentist needs and preventing interruptions in workflow efficiency.
• Maintained detailed patient records accurately, ensuring data privacy regulations compliance and facilitating seamless coordination among dental staff.
• Coordinated insurance billing processes smoothly, resolving any discrepancies promptly for hassle-free payment experiences for patients.
• Actively contributed to a positive work environment by fostering open communication, teamwork, and mutual respect among dental team members.
• Improved infection control standards by meticulously sterilizing instruments and maintaining a clean workspace.
• Enhanced patient comfort by providing compassionate care and thorough explanations of dental procedures.
• Increased patient satisfaction with timely scheduling, confirmation calls, and follow-up reminders.
• Supported dentists during complex procedures, ensuring accurate execution and successful outcomes.
• Managed dental emergencies calmly, providing prompt assistance to the dentist while comforting distressed patients.
• Coordinated nursing care with pre-operative team to achieve defined patient outcomes.
• Followed practice procedures and protocols to maintain patient confidentiality.
• Taught patients oral hygiene strategies and offered nutritional to maintain oral health.