Tracey Johnson
Dromana,VIC
Summary
With more than 14 years experience running a successful remedial massage business. I am proficient with relating to people and with a track record of enhancing client wellness and independence at both my own business and other work places. Leveraged First Aid skills and compassionate nature to develop trust and rapport, significantly improving customer satisfaction. I am very adaptable to any task given to me and believe with these qualities, skills I would be a good candidate for the position you seek to fill.
Overview
20
20
years of professional experience
Work History
Personal Carer
Rick And Sally Op’t Hoog
01.2019 - 08.2024
- Built strong relationship with client to deliver emotional support and companionship.
- Engaged client in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted client with daily living needs to maintain self-esteem and general wellness.
Personal Care and Transport Worker
Amare Care Services
10.2023 - 08.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
Massage Therapist
Self-employeed
02.2005 - 04.2021
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and communication and listening to clients needs
Shelf Merchandising Specialist
Tip Top Bakeries
01.2012 - 01.2015
Education
Year 11 -
Swanhill Technical School
Diploma Of Remedial Massage - Massage Therapy
Australian School of Massage
Bendigo, VICFirst Aid
Swan Hill, VIC2023
Certificate 3 And 4 Massage Therapy
Australian College Of Massage 01.2003
Skills
- Dependable and Responsible
- First Aid Certification
- Respectful and Compassionate
- Companionship and Emotional Support
- Attentive to People
- COVID-19 Safety Policies
- Strong Ethics
- Independent Thinking
- Developing Client Trust
- Client Rapport
Accomplishments
- Team leader for 3 separate groups of people taking them to Northern Thailand to build a refuge for children on the Burma Border.
- 6 weeks spent in Papua New Guinea to help build a Sunday School
Timeline
Personal Care and Transport Worker
Amare Care Services
10.2023 - 08.2024
Personal Carer
Rick And Sally Op’t Hoog
01.2019 - 08.2024
Shelf Merchandising Specialist
Tip Top Bakeries
01.2012 - 01.2015
Massage Therapist
Self-employeed
02.2005 - 04.2021
Year 11 -
Swanhill Technical School
Diploma Of Remedial Massage - Massage Therapy
Australian School of Massage
First Aid
Certificate 3 And 4 Massage Therapy
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