Tracey Johnstone-Kemp

• Implemented efficient reporting for improved job monitoring, invoicing, and accounts receivable ledger.
• Assisted in the preparation and processing of payroll to facilitate prompt staff payments.
• Processed and applied payments for client invoices.
• Performed tasks related to accounts receivable while maintaining relationships with external customers.
• Ensured accurate end-of-month MYOB reconciliation.
• Efficiently handled incoming calls and emails.
• Maintained electronic and paper filing systems.
• Ordering of Office Supplies.
• Performed various ad-hoc administrative assignments.

• Managed 'Major Accounts' ledger balance of $9 million across 60 mining ore accounts
• Reduced DSO from 55.5 in March 2010 to 53.1 in March 2011.
• Succeeded in reducing BDE
• Provided necessary reporting to credit management, sales groups, and clients.
• Managed and resolved invoice disputes efficiently and effectively.
• Assisted in client reconciliation efforts to resolve disputes, queries, and adjustments.
• Collaborated with clients and Coates Hire on-site branches during interstate travel to effectively resolve issues
• Maintained and built client relationships while collaborating with account managers and branches.
• Attended credit bureau conference for Mining Industry at the time

Reporting to the Head of Credit over 18 months, managed the Commercial Collections and Claims Assurance teams within a single role (14 staff). The primary focus of the Collections team was to ensure cash, DSO, and bad debt expense targets were met, while the Claims Assurance team was responsible for the accurate and timely application of all approved credits to customers.

Maintained the wholesale ledger of $22 million, in excess of 1000 accounts

Maintained a corporate ledger of $1.5million with approximately 1000 clients.

Also known as:

Magna Data Pty Ltd, NTT Australia Pty Ltd

Various Positions:

Client Services Executive, New Business Administrator, Sales.

Coordinator, Receptionist