Summary
Overview
Work History
Education
Skills
Professionalskillsandattributes
Workplacementjourney
Timeline
Generic

Tracey Judd

Melbourne,VIC

Summary

I am professionally friendly, have excellent work ethic with bright and bubbly personality. Who is very self motivated person, I’m woman in her mid-50 who is actively seeking for permanent part time job to work from home.


I’m highly skilled within customer service and I have excellent interpersonal skills over the phone and in person. I am computer literature of using Microsoft Office 365, Team Benefits & Zoom for online meetings, I wish to utilize my skills & qualifications and to add value to any organization and in time to gain new skills and attributes.


I have full understanding & knowledge of NDIS, I have the passion to help others to achieve their goals and dreams of their desire. We are all equal human beings!


I have Current Police Check

I have Current NDIS Worker Screen Check

I have Current Working with children card

I have my full Victorian Driver's License &

I have my own Car fully insurance,


I look forward of hearing from you soon to arrange time for interview.

Overview

21
21
years of professional experience

Work History

Support Co-ordinator & Case Manager

Care Services Australia (Work Placement)
05.2024 - 09.2024
  • Company Overview: NDIS / My Aged care provider
  • Learning the role of Support Co-Cordinator & Case Manager
  • NDIS / My Aged care provider
  • For Reference Mrs Chiara Catalini, HCP Care Manager, Mobile 0438 744 161

Customer Service Assistant

Dan Murphy's
10.2008 - 06.2021
  • Assisted with customer service requests, answered questions to improve customer satisfaction
  • Stock filling and merchandising
  • Filling display shelves and promotion displays

Kitchen Hand/Food Service Assistant

Melbourne/Caulfield Racing Club
07.2007 - 11.2013
  • Glass & Dishwasher
  • Food preparation
  • Cash handling/Customer Service
  • End of the day Cleaning

Main Kitchen/Residential Bathroom Cleaner

City of Glen Eira Council
04.2003 - 12.2006
  • Assist Chef with food
  • Cleaning kitchen and residential bathrooms
  • Unpacked food deliveries to fridge
  • Safety audits

Education

Diploma of Community Services - Case management

Sterling Institute of Australia
09.2023

Skills

  • Helping people with disabilities
  • Providing information
  • Submitting ideas
  • Proactive professional manner
  • Excellent communication skills
  • Empathy
  • Understanding of people's needs
  • Computer skills
  • Microsoft Word
  • Internet
  • Office skills
  • Professional phone manner
  • Teamwork
  • Working independently
  • Working with diverse groups

Professionalskillsandattributes

  • Interested in helping people with disabilities, their family, friends, and carers in regard to providing information regarding their rights of responsibilities
  • Submitting ideas to government, local councils and community services about social changes and community access
  • Proactive professional manner
  • Excellent communication skills at all levels
  • Good empathy and understanding of peoples need and concern
  • Good computer skills including Microsoft Word and Internet
  • Good office skills including a professional phone manner
  • Works well as team member and on my own
  • Works well with a diverse group of people of different ages and culture

Workplacementjourney

05/29/24, 09/03/24, Care Services Australia, Support Co-ordinator / Case Manager, Mrs Chiara Catalini, HCP Care Manager, 0438 744 161

Timeline

Support Co-ordinator & Case Manager

Care Services Australia (Work Placement)
05.2024 - 09.2024

Customer Service Assistant

Dan Murphy's
10.2008 - 06.2021

Kitchen Hand/Food Service Assistant

Melbourne/Caulfield Racing Club
07.2007 - 11.2013

Main Kitchen/Residential Bathroom Cleaner

City of Glen Eira Council
04.2003 - 12.2006

Diploma of Community Services - Case management

Sterling Institute of Australia
Tracey Judd