Hi, I’m
Tracey Morton
Support worker
Dayboro,QLD
Summary
Highly skilled and enthusiastic professional with more than 20 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
7
years of professional experience
Work History
Client
Caregiver
01.2000 - 12.2006
Job overview
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported clients to and from medical appointments with safety and efficiency.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored clients' overall health and well-being and noted significant changes
- Handled incoming mail, bills and invoices and completed appropriate actions
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders
- Provided compassionate and patient-focused care to cultivate well-being
Education
from CHC33015 - Certificate III in Individual Support
04.2023
Skills
- Compassionate Communication
- Attentive to People
- Patient Rapport
- Meal Planning and Preparation
- Companionship and Emotional Support
- Time Management
- Positive Reinforcement Methods
- Grocery Shopping
- Meal Assistance
- Community Activities
Timeline
Caregiver
Client
01.2000 - 12.2006
from CHC33015 - Certificate III in Individual Support
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