Summary
Overview
Work History
Skills
Certification
INTRESTEST/VOLLENTEER WORK
Timeline
Generic

Tracey Papprill

Bouvard,WA

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Emergency Services Officer

Alcoa Willowdale Mine
Waroona, WA
02.2022 - Current

Alcoa Willowdale Mine: Emergency Services Officer (Feb 22 – Present)

· To provide technical support and specialist advice to all personnel on preventing, preparing and recovering from emergencies to ensure business continuity.

· Provide pre-hospital care to patients in the event of an emergency along with responding to fire and rescue incidents, coordinating with Emergency Response Team (ERT). Liaise and working with external emergency services during incidents.

· Responsible for the protection of Alcoa assets, and prevention of any unauthorised access to WA Operations.

· Ensure timely notification of Lightning alerts, Blasting operation and site alerts

· Utilise site access software systems to facilitate access to site. Advise Alcoa personnel, contractors and visitors of induction requirements to access site, in line with Alcoa’s policy and procedures.

Wilson Security Services
02.2016 - Current
  • Company Overview: Security & Emergency Medical Response
  • Attending medical emergencies & driving of the ambulance when needed
  • Set up the medical centre at Synergy Kwinana, maintaining, restocking and ordering
  • The setup and maintaining of emergency trauma bags
  • Staff training to upkeep medical knowledge
  • The access of site (visitors), ensuring all safety procedures are adhered too
  • Issuing of access cards through Suresite, Cardex and SIPass Systems
  • Updating of security and medical procedures
  • Administration duties

Department of Health, Pathwest
08.2015 - 08.2018
  • Company Overview: Phlebotomist
  • Pathology Collection in ICU, children’s, maternity, general and mental health wards ensuring high level of confidentiality, while being culturally aware and understanding of the special needs of each individual
  • Drug and Alcohol Testing
  • The input of patience details and results
  • Restocking of storerooms and wards
  • Ensuring the cleanliness is of a very high standard
  • Delivery of samples to the laboratory ensuring all details are checked and correct

Fortescue Metal Group
09.2010 - 06.2015
  • Company Overview: HSES Security Christmas Creek
  • Supervision of control Room, CCTV, dispatching of relevant emergency services, maintaining accurate timelines, assisting with medical help If required
  • Driving the emergency rescue vehicle and assisting where needed.
  • Drug and alcohol and hydration testing
  • Calibration and use of hand-held and mounted radars
  • Ensuring the heavy tender & ambulance were stocked, and all equipment is maintained to a high standard
  • Development and revision of all security procedures to ensure compliance with site procedures, legislation and work, health and safety regulations are met
  • Conducting site and visitor’s induction
  • Training and mentoring of new staff
  • The access of site (visitors), ensuring all safety procedures are adhered too
  • Issuing of access cards through Suresite and Cardex Systems
  • Conducting searches of bags, cars and rooms

BWS
10.2005 - 12.2010
  • Company Overview: Senior Store Manager
  • Weekly/Monthly summery and financial reporting
  • Achieved manager of the year (runner up another year)
  • Achieved best store twice receiving prizes for the staff
  • Facilitated rotating staff roster that was introduced in other stores
  • To Achieve KPI’s for customer service, stock management and wages
  • Training of new managers and assistant managers also assisting other stores in my area to achieve there KPI’s
  • Liaising with company representatives, merchandising

ESS
01.2010 - 09.2010
  • Company Overview: Utilities – Casual for shut downs/Relief
  • Room Cleaning
  • Mine site cleaning
  • Kitchen Assistant

Skills

  • Emergency vehicle driving
  • Professional telephone demeanor
  • Call center operations
  • Public safety
  • Problem resolution
  • Customer relations
  • Relationship building
  • Paperwork processing
  • Team development
  • Critical thinking
  • Data entry
  • Computer proficiency
  • Conflict resolution
  • Complaint resolution

Certification

  • Emergency Medical Assistant (2021)
  • Certificate IV in Healthcare (2021)
  • Occupational First Aid (2020)
  • Certificate in Indigenous Studies Aboriginal & Maori Tasmania University (2017)
  • Snake Handling, Rescue and Recognition (2014)
  • Certificate II Security Management/Crowd Controller (2014)
  • Certificate II Emergency Medical First Responder (2014)
  • Certificate in Emergency Incident Reporting (2014)
  • Certificate Pathology Collection (Phlebotomist) (2014)
  • Certificate in Collection of Pathology Samples (2012)
  • Liquor Licence Manager Course (2009)
  • Certificate I, Public Sector Employment (Police) Introduced for Multi Culture People (1997)

INTRESTEST/VOLLENTEER WORK

Gardening, reading, rugby

Timeline

Emergency Services Officer

Alcoa Willowdale Mine
02.2022 - Current

Wilson Security Services
02.2016 - Current

Department of Health, Pathwest
08.2015 - 08.2018

Fortescue Metal Group
09.2010 - 06.2015

ESS
01.2010 - 09.2010

BWS
10.2005 - 12.2010
Tracey Papprill