Tracey Pavlidis
Sunshine,VIC
Summary
Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Reliable and honest careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence. Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Cleaning Crew Member
Self Employed Services
06.2019 - Current
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
- Used cleaners and squeegees to clean windows, glass partitions and mirrors.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Inspected building for potential safety hazards, reporting identified concerns to supervisor.
Retail Assistant
Katie's Fashions
04.2017 - 06.2022
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted customers with prompt and polite support in-person and via telephone.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Answered incoming calls and emails to provide product information, features and benefits.
- Worked with loss prevention in monitoring shopper behaviour.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Prioritized helping customers over completing other routine tasks in store.
- Developed strong rapport with customers and created positive impression of business.
- Recommended complementary purchases to customers, increasing revenue.
Education
Certificate II in Children Service - Child Care
Werribee Tafe
Victoria 12.1999
Skills
- Carpet Vacuuming
- Dusting Furniture
- Interior and Exterior Cleaning
- Service Quality
- Garbage Disposal
- Kitchen Cleaning
- Safety Measures
- Dish Washing
- Furniture Arrangements
- Adaptable and Flexible
- Productivity and Time Management
Timeline
Cleaning Crew Member
Self Employed Services
06.2019 - Current
Retail Assistant
Katie's Fashions
04.2017 - 06.2022
Certificate II in Children Service - Child Care
Werribee Tafe
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