Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Tracey Pearce

Emerald,QLD

Summary

Results-driven Parts Interpreter and Administration Assistant with over 15 years of experience. Expertise in customer service and attention to detail, successfully resolving inquiries and enhancing customer satisfaction while supporting colleagues in a collaborative environment.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Parts Interperter/Administration Assistant

SMH Equipment Pty Ltd
Mount Isa, QLD
07.2008 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Metallurgical Technician

Mount Isa Mines
Mount Isa, QLD
01.2001 - 08.2007
  • Conducted material analysis using advanced metallurgical testing equipment.
  • Maintained and calibrated laboratory instruments for accurate results.
  • Performed quality control checks on incoming raw materials and finished products.
  • Documented test findings and prepared reports for management review.
  • Trained junior technicians on laboratory safety and operational protocols.
  • Ensured compliance with industry standards and regulations in all testing activities.
  • Maintained accurate records of laboratory test results and prepared detailed reports summarizing findings.

Education

Certificate III - Dental Assistant

CareSkills
Geelong, VIC
08-1999

Certificate II - Office Administration

VETEC
Mount Isa, QLD
03-1997

High School Diploma -

Mount Isa State High School
Mount Isa, QLD
11-1995

Skills

  • Document interpretation
  • Team collaboration
  • Problem solving
  • Time management
  • Attention to detail
  • Records management
  • Technical terminology
  • Forklift operation

Affiliations

  • Gardening
  • Jigsaw puzzles

Certification

  • Open C Class Drivers Licence
  • High Risk Forklift Ticket

References

References available upon request.

Timeline

Parts Interperter/Administration Assistant

SMH Equipment Pty Ltd
07.2008 - Current

Metallurgical Technician

Mount Isa Mines
01.2001 - 08.2007

Certificate III - Dental Assistant

CareSkills

Certificate II - Office Administration

VETEC

High School Diploma -

Mount Isa State High School

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Tracey Pearce