Tracey Phillips

• Design custom wedding cakes, celebration cakes, cupcakes, cookies and desserts as a form of edible art for clients, meeting their creative vision and ensuring satisfaction with quality ingredients and final product
• Utilize social media platforms proactively to promote personal brand awareness while engaging with potential clients
• Use quality ingredients to ensure my products not only look amazing but taste amazing also
• Implement artistic vision to bring joy, happiness and meaning to my clients events
• Consult with clients to discuss their upcoming event, design ideas and style preferences to create mutually agreeable project parameters
• Manage kitchen operations efficiently, organizing workspaces in conjunction with food safety standards and workplace health and safety, whilst maintaining necessary supplies inventory levels
• Built and maintained working relationships with restaurants, wedding venues and other industry professionals.

From 2008 to 2015 I chose to be a stay at home mother. My four daughters were young, my husband traveled a lot and my eldest daughter (who has a disability) was requiring a lot of medical and therapeutic care at the time. As a result I made the decided to put my professional carer on hold in order to prioritise my young family.

• Utilized clear communication and interpersonal skills along side policies and procedures to engage with community members, health care professionals, educational providers and emergency services when reporting child protection allegations
• Ensured timely interventions by maintaining accurate documentation, cross referencing data bases, communicating with external service providers, analysing risk factor and promptly implementing an appropriate course of action
• Worked alongside other departments to ensure a seamless transition from the Intake department to the Investigation and Assessment team.
• Maintained open lines of communication with team leaders regarding difficult cases and sought guidance and support when needed
• Completed necessary reports and documentation to maintain thorough and accurate case records
• Maintained sound knowledge of child protection laws and organisational Policies and Procedures as well as attending professional development trainings to stay current on best practices
• Upheld ethical standards in all aspects of work as a Child Safety Officer, ensuring professionalism, confidentiality and treating families with respect and empathy
• Developed strong relationships with community partners
• Developed strong relationships with work colleagues
• Provided support through referrals to service providers as a resource to parents, family member and members of the community.

• Conducted investigations into reported cases of abuse or neglect, gathering evidence and interviewing all relevant parties
• Enhanced child safety by conducting thorough home visits and assessments
• Provided crisis intervention during emergency situations, offering immediate assistance and support to affected children and families
• Ensured timely interventions by maintaining accurate documentation and reporting concerns promptly to appropriate authorities
• Facilitated family meetings, mediating discussions focused on creating safer environments for children in the household
• Safeguarded the welfare of children through follow-up visits, ensuring ongoing compliance with safety plans
• Completed necessary reports and documentation to maintain thorough, accurate case records
• Maintained knowledge of child protection laws and organisation Policies and Procedures as well as attended professional development training, staying current on best practices
• Upheld ethical standards in all aspects of work as a Child Safety Officer, ensuring professionalism, confidentiality and treating families with respect and empathy
• Reduced risk factors by providing support and resources to parents, addressing underlying issues contributing to unsafe environments
• Maintained open lines of communication with supervisors regarding difficult cases, seeking guidance and support when needed
• Collaborated with multidisciplinary teams to develop comprehensive safety plans for at-risk children and families
• Supported successful transitions for children entering foster care or other alternative placements when necessary for their safety
• Efficiently managed high caseloads while maintaining quality service delivery through effective time management skills.

• Supervised at risk youth in short term crisis accommodation
• Offered support with daily living tasks
• Provided emotional and practical support to youth in crisis situations
• Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviours among residents
• Established trusting relationships with young people through empathetic listening and genuine interest in their lives and issues
• Provided support for at-risk youth, resulting in increased self-esteem and positive behaviour changes
• Organized and facilitated recreational activities to engage youth in positive experiences
• Completed necessary reports and documentation to maintain thorough, accurate case records
• Facilitated open communication with staff and administrators to ensure coordinated efforts in supporting youths' wellbeing
• Ensured program compliance with all local, state, and federal regulations through consistent record-keeping and reporting practices.