Tracey Shaw
Cowra,New South Wales
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
39
39
years of professional experience
Work History
Shift Manager
131 Pizza
11.2020 - 06.2023
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Responsible for opening and closing the shift including preparing the premises for business, till and takings balances and closing the premises in a clean and safe manner.
- Excelled in every store position and regularly backed up front-line staff.
- Filled in for coworkers who were unable to attend shifts.
Accounts Clerk/Casual Farmhand
DJ & JT Shaw
10.2017 - 07.2018
- Input financial data and produced reconciliations and reports for three accounts using farming software.
- Completed payroll functions to facilitate accurate and prompt staff payments.
- Assisted in on-farm duties including roustabouting, skirting and backlining during shearing, animal welfare, preparation through to harvesting of crops, eradication of noxious weeds and general farmhand duties.
Motel Cleaner/Reception/Restaurant
Sovereign Inn
05.2015 - 01.2017
- Supervised and maintained a high standard of cleaning for 33 rooms.
- Organised the ordering of sheets required for bedding.
- Temporarily filled in while the Manager was unavailable for Reception duties.
- Performed Front of House duties in the restaurant including maintaing an excellent standard of servive for both coach groups and the general public.
Cleaner
Civic Motel
06.2014 - 05.2015
- Maintained an excellent standard in the duties of cleaning 28 rooms.
Receptionist/Bookkeeper/Shipping
Lachlan Industries Pty Ltd
05.1984 - 01.1996
- Bookkeeping duties including invoicing, sales, debits, credits and reconciliations.
- Receptionist duties including welcoming visitors, making morning tea for the office staff and woolbuyers, answering telephone enquiries, typing, filing and assisting the senior office staff.
- Relief Pay Clerk for factory staff.
- Shipping including a high standard of organisation for orders of wool bales to be shipped in containers to various businesses in various countries and the preparation and delivery of invoices for the orders.
Education
Certificate III - Business Administration
Cowra TAFE
Cowra, NSW12.2015
Skills
- Able to perform unsupervised management duties including supply ordering, WH&S compliance and quality assurance
- Current RSA and RCG, Working with Children check and First Aid Certificate
- Own car and licence
Additional Information
Voluntary Community Services:
February 1996 - December 2012
Cowra Public School
Class and individual student support
May 2009 - March 2017
Cowra Little Athletics
Age Group Mananger, Publicity Officer, Vice President, Secretary, Accredited Coach
March 2011 - March 2013
Coach, Committee Member
Phone References
Barbara Maddern 0448338146
Gary Maddern 0420746880
Stephanie Moore 0498024739
Timeline
Shift Manager
131 Pizza
11.2020 - 06.2023
Accounts Clerk/Casual Farmhand
DJ & JT Shaw
10.2017 - 07.2018
Motel Cleaner/Reception/Restaurant
Sovereign Inn
05.2015 - 01.2017
Cleaner
Civic Motel
06.2014 - 05.2015
Receptionist/Bookkeeper/Shipping
Lachlan Industries Pty Ltd
05.1984 - 01.1996
Certificate III - Business Administration
Cowra TAFE
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