TRACEY SPIRES
Sunshine Coast,QLD
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Owner
luggage with looks
Kunda Park, Qld
12.2012 - Current
- Monitored performance of personnel against goals set forth by the company.
- Provided direction and guidance to employees.
- Analyzed industry trends to develop competitive strategies.
- Ensured compliance with local, state, and federal regulations.
- Organized events such as trade shows and conferences.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Implemented quality assurance processes to ensure product excellence.
- Identified new opportunities for growth, expansion, and diversification.
- Maintained relationships with existing clients by providing superior customer service.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Set pricing structures according to market analytics and emerging trends.
- Hired and trained new department managers to increase team oversight and productivity.
Education
High School Diploma -
RUNCORN HIGH SCHOOL
QLD11-1992
Skills
- Regulatory compliance
- Customer service
- Market analysis
- Event management
- Quality assurance
- Social media marketing
- Problem solving
- Client relationship management
- Team leadership
- Sales leadership
- Relationship building
- Client service
- Talent development
- Marketing
Certification
- BLUE CARD SERVICES
- FIRST AID CERTIFICATE
- POLICE CHECK APPROVED
- DRIVERS LICENSE
Timeline
Owner
luggage with looks
12.2012 - Current
High School Diploma -
RUNCORN HIGH SCHOOL
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