TRACEY SPOOF
Mount Isa,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Housekeeping Room Attendant
BLAK RHINO
Mount Isa, QLD
09.2024 - 12.2025
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Inspected all assigned rooms upon completion of cleaning duties.
- Organized supplies for use based on expected customer needs.
- Replaced dirty linens with clean items according to established standards of quality control.
- Provided guests with information on hotel services and room features.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Removed trash, recycling and linens from rooms to transport to designated areas.
- Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Empty wastebaskets; replace trash bags; transport trash containers to designated disposal area.
- Communicated with customers about requests for additional supplies or cleaning services.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Reported damage or theft of hotel property to management.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Removed trash from rooms and replaced liners to wastebaskets.
- Removed soiled linens and articles from rooms and delivered to laundry area.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Collaborated with team members to ensure timely completion of assigned tasks.
- Followed safety procedures when using chemical cleaners and power equipment.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Attended to guest rooms by sweeping, mopping, and vacuuming.
- Stocked linen closets with appropriate supplies for housekeeping staff use.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Cleaning Assistant
Mount Isa Cleaning
Mount Isa, QLD
02.2023 - 06.2023
- Completed day-to-day duties accurately and efficiently.
- Emptied trash cans and disposed of waste materials properly.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Ensured safety standards were met while using chemical cleaners or operating machinery.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Cleaned bathrooms, including toilets, sinks and mirrors.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Disinfected high touch surfaces like doorknobs, handrails and countertops regularly.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Swept, mopped and vacuumed floors to ensure cleanliness.
- Maintained cleaning equipment in good working condition.
- Cleaned building floors by sweeping, mopping or vacuuming.
Kitchen Hand
Sav's fish and chips takeaway
Mount Isa, QLD
06.2022 - 11.2022
- Cleaned dishes, pots, pans and utensils.
- Restocked pantry with nonperishable food items to prevent stock from running low.
- Communicated effectively with co-workers regarding daily tasks assigned.
- Observed food safety and sanitation protocols to reduce germ spread.
- Maintained order and cleanliness of work areas to conform with health codes.
- Stocked shelves with food supplies, such as canned goods and dry ingredients.
- Prepared workstations with ingredients and tools to increase efficiency.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
- Transported trash to dumpster, properly disposing of expired food items.
- Followed all health code guidelines when handling food items.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Stocked cupboards and refrigerators and tended salad bars and buffet meals.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Maintained an organized workstation, ensuring tools and ingredients are readily available.
- Followed health and safety guidelines to prevent accidents and ensure a safe working environment.
- Maintained cleanliness and organization of kitchen equipment and utensils.
- Sanitized surfaces with approved cleaning solutions after each task was completed.
- Cleaned and sanitized utensils, dishes or silverware.
- Helped in setting up and cleaning up before and after service, ensuring a ready-to-use kitchen.
- Cleaned and sterilized dishes, countertops, and utensils to prevent bacteria growth.
Housekeeper
abacus motel
Mount Isa, QLD
09.2020 - 09.2021
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Organized closets with hangers for guests' clothing items.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Maintained and organized cleaning supplies stock.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Ensured that all health standards were met during cleaning operations.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Communicated with maintenance team on damages to repair.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Scrubbed kitchen appliances, countertops and fixtures.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Interacted pleasantly with clients and guests when performing daily duties.
- Emptied trash receptacles throughout the property.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Communicated with customers about requests for additional supplies or cleaning services.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Responded to requests from guests regarding housekeeping needs.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Changed bed linens and towels, tidied up rooms.
- Reported any maintenance issues or damage to supervisors immediately.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Used cleaning chemicals following proper guidelines.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Observed proper use of chemicals when cleaning various surfaces.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Followed safety procedures when handling hazardous materials.
Kitchen Hand
Mount Isa basketball corporation
Mount Isa, QLD
07.2017 - 10.2017
- Restocked pantry with nonperishable food items to prevent stock from running low.
- Cleaned dishes, pots, pans and utensils.
- Communicated effectively with co-workers regarding daily tasks assigned.
- Observed food safety and sanitation protocols to reduce germ spread.
- Maintained order and cleanliness of work areas to conform with health codes.
- Stocked shelves with food supplies, such as canned goods and dry ingredients.
- Followed recipes accurately while adhering to portion control standards.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
- Distributed food to waiters and waitresses to serve customers.
- Transported trash to dumpster, properly disposing of expired food items.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Stocked cupboards and refrigerators and tended salad bars and buffet meals.
- Assisted in food preparation tasks such as washing, peeling, cutting, and basic cooking under chef's guidance.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Assisted with special event catering and preparation, including setup and food service.
- Followed health and safety guidelines to prevent accidents and ensure a safe working environment.
- Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.
- Helped in setting up and cleaning up before and after service, ensuring a ready-to-use kitchen.
- Cleaned and sterilized dishes, countertops, and utensils to prevent bacteria growth.
Housekeeper
Outback Motel
Mount Isa, QLD
04.2014 - 04.2015
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Maintained and organized cleaning supplies stock.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Ensured that all health standards were met during cleaning operations.
- Communicated with maintenance team on damages to repair.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Interacted pleasantly with clients and guests when performing daily duties.
- Emptied trash receptacles throughout the property.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Communicated with customers about requests for additional supplies or cleaning services.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Responded to requests from guests regarding housekeeping needs.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Changed bed linens and towels, tidied up rooms.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Used cleaning chemicals following proper guidelines.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Reported damage or theft of hotel property to management.
- Completed day-to-day duties accurately and efficiently.
Educational Support Staff Member
Flexible Learning Centre
Mount Isa, QLD
02.2012 - 11.2012
- Provided support to teachers in the classroom by assisting with student instruction, monitoring behavior and providing additional help when needed.
- Arranged lesson outlines and individual plans according to course syllabus and district requirements.
- Maintained accurate records of student attendance and academic performance.
- Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
- Managed computers in classrooms and laboratories and assisted students with computer use when required.
- Supported students during recess periods by organizing games, supervising playground activities and ensuring safety regulations were followed.
- Backed up lessons with personal support, small group instruction and hands-on activities.
- Monitored hallways between classes to ensure that all students arrived safely at their destinations.
- Supervised lunchroom duties including setting up tables, serving meals and cleaning up afterwards.
- Helped set up equipment for special events such as assemblies or field trips.
- Distributed pencils, paper, textbooks and workbooks to students.
- Assisted students with coursework, projects and activities as directed by the teacher.
- Planned and supervised games and other recreational activities for students.
Aged Care House Cleaner
H.A.C.C
Boulia, QLD
01.2010 - 08.2010
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Used cleaning chemicals following proper guidelines.
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Swept, mopped, vacuumed and polished floors of all types.
Education
Certificate 111 Hospitality - Hospitality
Dream Believe Achieve
Townsville02-2019
Skills
- Chemical handling
- Room cleaning
- Effective communication
- Organization
- Health and safety
- Planning
- Cultural awareness
- Calm under pressure
- Customer service
- Cleaning techniques
- Food safety
- Event preparation
- Prep work
- Team building
- Time management abilities
- Workplace organization
Affiliations
- Outdoor and indoor activities
- fishing and camping
- finding new things to do
- reading
- gardening
- family day out
Certification
- certificate 111 hospitality
- white card
Languages
English
Full Professional
References
References available upon request.
Timeline
Housekeeping Room Attendant
BLAK RHINO
09.2024 - 12.2025
Cleaning Assistant
Mount Isa Cleaning
02.2023 - 06.2023
Kitchen Hand
Sav's fish and chips takeaway
06.2022 - 11.2022
Housekeeper
abacus motel
09.2020 - 09.2021
Kitchen Hand
Mount Isa basketball corporation
07.2017 - 10.2017
Housekeeper
Outback Motel
04.2014 - 04.2015
Educational Support Staff Member
Flexible Learning Centre
02.2012 - 11.2012
Aged Care House Cleaner
H.A.C.C
01.2010 - 08.2010
- certificate 111 hospitality
- white card
Certificate 111 Hospitality - Hospitality
Dream Believe Achieve
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