Summary
Overview
Work History
Requirements
Academic Summary
Recent Industry Training
Recent Publications
Current Research Involvement
Timeline
Generic

Tracey Szanto

Newtown,Australia

Summary

I have the following skills and experience:

  • Experience in senior executive leadership roles and qualifications in social work, education and nursing alongside skills in redesign and change management.
  • High level skills managing and supporting teams and maintaining stakeholder relationships across complex service systems.
  • Experience with children and young people in the out of home environment and working with vulnerable populations in the community.
  • a solid understanding of the NSW Health system (public and private) and the interface with other government and non- government sectors in regulatory environments, including children's health, aged and disability sectors.
  • Led the development and implementation of many improvement initiatives and have given system level expert advice on strategic initiatives, policies and guidelines, such as palliative and disability care, policy review and implementation in the area of violence, abuse and neglect, transitioning young people to adult health services, the management of safe assessment rooms and the use of seclusion and restraint in mental health services.
  • Key executive team member for two hospital accreditations and have a working knowledge of the application of safety and quality commission guidelines in aged care, NDIS and health services.
  • Use trauma informed co-design methodology in my practice, working closely with clinicians, managers, consumers and carers to design, implement, evaluate and scale up person-centred models for service.
  • Mentor undergraduate, post-graduate and practising Social Workers as part of my role in building workforce capability.
  • Facilitate workshops, forums, roundtables and other decision-making forums and activities
  • My CliftonStrengths Profile lists my strength as strategic thinking, with other strengths in the areas of executing, influencing and relationship building.

Overview

17
17
years of professional experience

Work History

Network Manager

NSW Agency for Clinical Innovation
02.2012 - Current
  • Managing different networks including: intellectual disability, mental health, emergency care and violence abuse and neglect
  • Substantive position
  • Developing networks to improve services for patients with intellectual disability (and mental health co-morbidity)
  • Implementing models, guidelines, tools and resources
  • Providing expert advice on policy and service development
  • Member of Serious Incident Review committee (VAN)
  • Writing briefs, guidelines, policies and frameworks
  • Mentoring students and providing clinical supervision for Social Workers across system according to AASW Standards

Director, Models of Care

NSW Ambulance
04.2020 - 07.2021
  • Secondment 15 months
  • Managing teams developing service models
  • Stakeholder engagement across the health system
  • Research partnerships and policy/protocol review
  • Overseeing COVID operational models like telehealth triage
  • Developed draft Patient and Community Engagement Framework
  • Reviewed Authorised Palliative Care Program
  • Lead COVID-19 Intelligence Cell for State Ops (one month allocation)
  • On - call roster for paramedic support

Acting Clinical Associate Director Within Care Across the Lifecycle and Community Stream

NSW Agency for Clinical Innovation
05.2018 - 04.2019
  • Strategic leadership across clinical streams
  • Leading network teams in areas like aged health and emergency care
  • Advising on policies, frameworks and research
  • Membership of executive leadership groups
  • Advice on aged care and acute care taskforce model redesign
  • Operational plan and KPI development
  • Executive leadership across committees and sponsorship of various working groups

Executive Director Nursing and Allied Health

Allowah Children’s Hospital
01.2007 - 01.2012
  • Executive leadership during hospital rebuild
  • Stakeholder negotiations across health/education/NGOs
  • Overseeing culturally safe care for vulnerable children
  • Key contact for accreditation
  • Implementing trauma-informed care approach
  • Developing OOHC children's care framework

Requirements

Australian citizen

WWCC - Current;

NSW Driver's License - Current

AHPRA - 0001280275

Immunisation status - three covid vaccinations 

Academic Summary

  • Bachelor of Social Work - psychology major (University of Sydney)
  • Registered Nurse
  • Master of Education (UNSW)
  • Master of Health Law (University of Sydney - paused)

Recent Industry Training

  • Co-Design Methodology and Implementation Trainer (NSW Agency for Clinical Innovation 2018)
  • Evaluation Capability Training (Australian New Zealand School of Government 2019)
  • Program Logic (New Horizons 2018)
  • Accelerated Implementation Methodology Program Management for Trainers (AIM 2017)
  • Writing Easy English Cert (Accessible English 2019)
  • Facilitator - Green Band (NSW Health 2022)
  • Child Protection (NSW Health 2021)
  • Trauma Informed Care (ECAV, NSW Health 2022)
  • Mind the Gap Indigenous Training (2024 NSW Health)

Recent Publications

  • Reppermund S, Heintze T, Srasuebkul P, et al. Health and wellbeing of people with intellectual disability in New South Wales, Australia: a data linkage cohort. BMJ Open 2017
  • Dimopoulos-Bick, Tara L.; O'Connor, Claire; Montgomery, Jane; Szanto, Tracey; . (2019) "“Anyone can co-design?”: A case study synthesis of six experience-based co-design (EBCD) projects for healthcare systems improvement in New South Wales, Australia," Patient Experience Journal: This research article won journal article of the year for this global journal
  • Reppermund S, Srasuebkul P, Heintze T, et al. Cohort profile: a data linkage cohort to examine health service profiles of people with intellectual disability in New South Wales, Australia. BMJ Open 2018
  • Say Less Show More”: The development and introduction of visual supports to assist children during health care visits to an Emergency Department, RACP Congress 2018; https://www.racp.edu.au/docs/default-source/fellows/resources/congress-2018-presentations/racp-mon-18-silvia-goldstein.pdf?sfvrsn=bd060b1a_2


Current Research Involvement

  • Improving Palliative Care Services for people with an Intellectual Disability Research Project
  • Child Neurodevelopment and Mental Health (Sydney Health Partners)
  • Equity Pathways and Integrated Care for children with Cerebral Palsy (EPIC-CP): a pilot randomised controlled trial of social prescribing for children with cerebral palsy and their families (Stream 2 Incubator project)
  • Effectiveness and scalability of Specialist Intellectual Disability Services delivered virtually
  • Developing a model of Preventative Healthcare for People with Intellectual Disability
  • First 2000 Days Care Connect (FDCC) – a holistic first 2000 days model of care for migrant and refugee populations
  • GENEeQual NSW Health ‘Transforming healthcare through genomic technologies’ initiative
  • Motivated for Change
  • Co-creating an accessible patient experience measure with people with intellectual disability to improve healthcare quality and outcomes
  • Developing a framework for person-centred practice to strengthen school vaccination programs for adolescents with disability

Timeline

Director, Models of Care

NSW Ambulance
04.2020 - 07.2021

Acting Clinical Associate Director Within Care Across the Lifecycle and Community Stream

NSW Agency for Clinical Innovation
05.2018 - 04.2019

Network Manager

NSW Agency for Clinical Innovation
02.2012 - Current

Executive Director Nursing and Allied Health

Allowah Children’s Hospital
01.2007 - 01.2012
Tracey Szanto