Tracey Williams
Brisbane,QLD
Summary
Detail-oriented professional with extensive experience in chemical handling and safety compliance. Proven ability to maintain a clean and organized environment, ensuring high standards of sanitation in busy settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Accommodation cleaner/ bartender/admin/waitress
Morayfield Tavern
Brisbane, QLD
10.2015 - 02.2025
- Maintained cleanliness of dining areas and restrooms in busy tavern environment.
- Restocked cleaning supplies and ensured availability for staff use.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Swept sidewalks and driveways of debris.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Notified managers of repair needs or additions to building operating systems.
- Maintained cleanliness and organization of the bar area during shifts.
- Developed good working relationships with fellow employees through effective communication.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Emptied trash cans and replaced liners as needed.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Transported trash bags to designated disposal areas.
- Followed safety processes for all manual and electric cleaning equipment.
- Engaged with patrons to ensure a welcoming atmosphere at the tavern.
- Resolved customer complaints and issues to enhance overall satisfaction experience.
- Cleansed glasses with sanitizing solution after each use.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Answered questions about menu items, ingredients, and pricing.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Participated in team meetings to discuss new menu items or changes in policy.
- Responded to ad hoc cleaning duties at end of shift.
- Followed safety protocols to handle cleaning chemicals properly and responsibly.
- Conducted regular inspections to identify areas needing attention or deep cleaning.
- Assisted in organizing storage areas for cleaning supplies and equipment.
- Communicated effectively with team members regarding cleaning schedules and needs.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Collected trash from floors within hallways, bathrooms and work areas.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Scrubbed walls to remove scuff marks or stains.
- Responded promptly to all customer complaints regarding cleanliness issues.//
Education
N/a
Northland College
New ZealandSkills
- Chemical handling
- Cleaning equipment maintenance
- Safety compliance
- Environmental sanitation
- Hazardous waste disposal
- Customer service
Certification
RSG cert
RSA cert
TAB cert
Cleaning and sanitizing cert
RSA cert
TAB cert
Cleaning and sanitizing cert
Timeline
Accommodation cleaner/ bartender/admin/waitress
Morayfield Tavern
10.2015 - 02.2025
N/a
Northland College