TRACI SALTER
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
24
24
years of professional experience
Work History
Administrative Assistant
Australia Post
Hobart, Tasmania
01.2020 - Current
- Maintained accurate records and files using digital management systems to enhance efficiency.
- Resolved customer inquiries promptly and professionally, boosting satisfaction.
- Collaborated with departments to ensure seamless organizational operations.
- Provided information through phone calls and emails, facilitating effective business correspondence.
- Organized confidential documents according to established protocols to maintain integrity.
- Ensured optimal operation of office equipment, including printers, copiers, and fax machines.
- Updated contact lists regularly to reflect changes in employee status or contact information.
Postal Services Officer
Australia Post
Hobart, Tasmania
01.2002 - Current
- Processed incoming and outgoing mail efficiently for timely delivery.
- Resolved customer complaints promptly, enhancing overall satisfaction levels.
- Processed payments from customers for postal services rendered.
- Assisted customers with completing forms, such as change of address or package tracking requests.
- Managed cash register transactions accurately throughout each shift.
Truck Driver
Australia Post
Hobart, Tasmania
01.2015 - 02.2019
- Safely loaded and unloaded cargo while adhering to weight restrictions.
- Transported goods according to delivery schedules and specified destinations.
- Executed daily pre-trip inspections to ensure vehicle safety and compliance.
- Maintained safe driving practices by following road rules and demonstrating caution.
- Delivered shipments on time by following designated routes and traffic laws.
- Utilized forklifts and material handling equipment for efficient cargo loading and unloading.
Education
Geilston Bay High
Hobart, TAS01-1983
Skills
- Digital record management
- Confidential document organization
- Customer inquiry resolution
- Cash transaction accuracy
- Time management
- Resourcefulness
- Mail processing efficiency
- Attention to detail
- Adaptability
- Problem solving
Affiliations
Currently enjoying travelling in a caravan, fishing, sightseeing, and meeting new people who have become friends.
Timeline
Administrative Assistant
Australia Post
01.2020 - Current
Truck Driver
Australia Post
01.2015 - 02.2019
Postal Services Officer
Australia Post
01.2002 - Current
Geilston Bay High
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