Tracy-anne Wilkinson
Rockingham,Wa
Summary
Successful property management professional with solid background serving owners and tenants. Manage all property needs, including maintenance, finances and marketing. Attract occupants and meet business targets by keeping buildings and grounds well-maintained. Reliable and punctual Property Manager able to handle fast-paced management work. Proven willingness to take on any task to support the team and help the business succeed. Offer strong communication and paperwork abilities.
Overview
22
22
years of professional experience
Work History
Property Manager
Raine & Horne Rockingham
11.2021 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Senior Property Manager/Trust Account Manager
Harcourts Rockingham
12.2013 - 09.2020
- Supervised administrative and maintenance staff, as well as contractors and outside vendors supporting over [Number] tenants.
- Upheld property's reputation by communicating with professional, error-free business correspondence.
- Kept properties well-maintained and fresh with regular attention to repair needs, upkeep, and cosmetic appearance.
- Kept properties maintained with regular preventive maintenance.
- Oversaw teams of office and maintenance personnel supporting [Type] properties.
- Satisfied both tenants and owners, effectively managing relationships and handling routine needs.
- Boosted efficiency by keeping work areas clean, tidy, and free of debris.
- Served customers by going above-and-beyond to offer exceptional support for all needs.
Assistant Manager
Red Rooster
11.2012 - 12.2013
- Helped senior managers run smooth operations by independently handling day-to-day requirements.
- Maintained operational performance by skillfully handling opening and closing tasks.
Property Manager
LJ Hooker
11.2009 - 08.2012
- Addressed needs for 120 tenants across 150 properties.
- Identified and quickly addressed any property requirements, closely following applicable regulations and owner requirements.
- Adhered to all applicable federal laws, rules, and regulations relating to rental agreements, tenant rights, and maintenance issues.
- Monitored leasing terms and conditions, making adjustments to standard leases when necessary.
- Processed rental applications by completing background checks, monitoring credit histories, and assessing overall rental eligibility.
- Coordinated preventive maintenance schedule and directed daily maintenance operations.
- Kept properties maintained with regular preventive maintenance.
- Negotiated property contracts on behalf of owners, including lease renewals and managing authorities.
Property Manager
Ray White
04.2003 - 06.2009
- Adhered to all applicable federal laws, rules, and regulations relating to rental agreements, tenant rights, and maintenance issues.
- Monitored leasing terms and conditions, making adjustments to standard leases when necessary.
- Coordinated preventive maintenance schedule and directed daily maintenance operations.
- Processed rental applications by completing background checks, monitoring credit histories, and assessing overall rental eligibility.
- Managed all property records, including tenant files, financial accounts, and maintenance histories.
- Addressed needs for 200 tenants across 200 properties.
- Negotiated property contracts on behalf of owners, including lease renewals and Managing Authorities.
- Satisfied both tenants and owners, effectively managing relationships and handling routine needs.
- Kept properties maintained with regular preventive maintenance.
Education
Perth modern high school
Perth, W12.1982
Property manager
01.2003
Skills
- Administrative oversight
- Portfolio oversight
- Financial oversight
- Paperwork management
- Payment collection
- Staff supervision
- Lease management
- Maintenance management
- Owner support
- Customer relations
- Tenant relations
Timeline
Property Manager
Raine & Horne Rockingham
11.2021 - Current
Senior Property Manager/Trust Account Manager
Harcourts Rockingham
12.2013 - 09.2020
Assistant Manager
Red Rooster
11.2012 - 12.2013
Property Manager
LJ Hooker
11.2009 - 08.2012
Property Manager
Ray White
04.2003 - 06.2009
Property manager
Perth modern high school
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