Tracy Barnett
Miranda,NSW
Summary
Accomplished Senior Executive Assistant with extensive experience in managing administrative tasks, optimising workflows, and delivering exceptional customer service. Highly skilled in utilising Microsoft Office applications, coordinating schedules, and maintaining accurate records. Adept at supporting dynamic environments with professionalism and adaptability, ensuring operational success.
Overview
2016
2016
years of professional experience
Work History
Senior Executive Assistant to Chief Executive Officer (CEO)
Ingenia Communities Australia
05.2015 - 11.2015
- Organised and maintained the CEO's schedule, travel arrangements and confidential correspondence.
- Liaised with board members and internal teams, providing seamless support for executive operations.
- Coordinated and compiled reports, presentations and meeting materials with precision and professionalism.
- Delivered high-level administrative assistance, adapting quickly to dynamic priorities.
Senior Executive Assistant to Senior Regional Vice President and Vice President
ABB Australia – Power Products Division
01.2001 - 12.2014
- Produced business reports and spreadsheets using advanced Excel features to analyse and present data.
- Supported administrative tasks, including event coordination, customer engagement and schedule management.
- Collaborated with colleagues to resolve operational challenges, maintaining team efficiency.
- Highly resourceful team player, with the ability to also be extremely effective independently.
- Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
- A forward thinker who actively seeks opportunities and proposes solutions, with excellent written, verbal communication and presentation skills and a high attention to detail.
- Advanced IT skills, including MS 360 Office, Excel, Outlook, PowerPoint, and LN.
International and Domestic Sales Assistant
Qantas Airways
01.1994 - 12.2000
- As a Qantas International and Domestic Sales Assistant, I assist customers with booking flights, managing reservations and providing information about flight schedules and services.
- Additionally, I resolve booking issues, assist in sales promotions and marketing campaigns and perform administrative tasks, like data entry and record maintenance.
- This role requires excellent communication skills, attention to detail and the ability to work in a fast-paced environment.
Senior Executive Assistant
Joe Cincotta Thinking Studio
Sydney, NSW
- Managed administrative systems for organising records and generating accurate reports.
- Coordinated meetings, schedules, and workflows for teams, ensuring efficiency in high-pressure environments.
- Prepared detailed project schedules, plans and financial budgets using advanced Excel tools.
- Collaborated with cross-functional teams, addressing challenges and streamlining processes.
- Created and maintained organised filing systems for records, documents and proposals.
Education
Advanced Diploma in Executive Office Management - Secretarial Training
EAN Training Acadamy Australia
Sydney, NSWIntermediate Microsoft Office - Information Technology
Drake Training
Sydney, NSWProfessional Skills For Executive Personal Assistants - Secretarial Training
P.I.C.S
Sydney, NSWFares And Ticketing (International & Domestic) - Travel Management
Qantas College
Mascot, NSWProduct Knowledge, Customer Service, Selling Skills And Procedures 1 And 2 - Travel Management
Qantas College
Mascot, NSWSkills
- Expertise in Microsoft Office (Word, Excel, PowerPoint), including advanced functions like mail merge and pivot tables
- Experience with administrative systems and tools for record-keeping and reporting, adaptable to ERN, School Bytes, and EdBuy
- Strong organisational abilities in fast-paced environments, excelling in prioritising and multitasking
- Effective communicator with excellent interpersonal skills for engaging with stakeholders
- Skilled in financial administration, including budget preparation and invoice management
- Team player with a proven ability to collaborate and contribute to positive workplace dynamics
- High level of confidentiality and attention to detail when managing sensitive information
References
References available upon request.
Timeline
Senior Executive Assistant to Chief Executive Officer (CEO)
Ingenia Communities Australia
05.2015 - 11.2015
Senior Executive Assistant to Senior Regional Vice President and Vice President
ABB Australia – Power Products Division
01.2001 - 12.2014
International and Domestic Sales Assistant
Qantas Airways
01.1994 - 12.2000
Senior Executive Assistant
Joe Cincotta Thinking Studio
Advanced Diploma in Executive Office Management - Secretarial Training
EAN Training Acadamy Australia
Intermediate Microsoft Office - Information Technology
Drake Training
Professional Skills For Executive Personal Assistants - Secretarial Training
P.I.C.S
Fares And Ticketing (International & Domestic) - Travel Management
Qantas College
Product Knowledge, Customer Service, Selling Skills And Procedures 1 And 2 - Travel Management
Qantas College
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