Tracy Bell
Forrestfield,Australia
Summary
Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating MC trucks and trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives.
Overview
18
18
years of professional experience
Work History
Perth Dog Runner
Blenners Transport
03.2023 - Current
- Driving 410 Kenworth
- Driving to Northam 5 days per week
- Taking single trailers to Northam and bringing single trailers back into Perth markets
- Meeting customers’ needs
- Customer liaison
Operations/Fleet Controller
RGR Road Haulage
05.2023 - 01.2024
- Microsoft – Email’s/Word/Excel
- Despatching of Rigid Trucks
- Booking customer’s pick ups
- Liaison with customers via telephone regarding their transport needs, but mostly emails
- Meeting customers’ needs
- Customer liaison
- Problem Solving
Truck Driver
Visy Logistics
03.2023 - 05.2023
- Driving Volvo
- Delivering of Bottles (Plastic) to Harvey/Welshpool/Bently
- Meeting the expectations and booking slots given to us by our customers
- Ability to work unsupervised
Truck Driver
Driver Hire
03.2023 - 03.2023
- Local Truck Driving
- Pick ups and deliveries
- Meeting customers’ needs
- Customer liaison
Forklift Operator
ALS (Recruitment)
10.2022 - 12.2022
- Worked for Team Global Exp/GKR
- Unloading containers and trailers of freight
- Loading trailers and serving customers
- Ability to work unsupervised
Truck Driver
RJ & SW Brown Haulage Pty Ltd
07.2011 - 10.2022
- Fill in for office lady – all office jobs
- HVO Officer for our main road’s accreditation
- Driving Road trains – doubles/triples
- Carting DG and Explosive loads
- Single oversize loads
- Loading of freezer, chiller, and dry freight in fridge vans
- Loading of general freight on flat tops, mezzanine and tautliner trailers
- Back Loading of fruit into fridge vans in Kununurra for Perth markets
- Unloading of freight
- Driving various forklifts and using electric and manual pallet jacks
- Long term employment 11 years
- Meeting customers’ needs
- Customer liasion
- Getting my DG, Explosive and Forklift Licences 8 years doing a weekly service run to Kununurra
Truck Driver
Kal Express
01.2011 - 07.2011
- Driving Ford Sterling
- Delivering of freight to Great Southern & Sth West Region
- Holding keys and alarm codes for customers premises
- Meeting the expectations and time frames given to us by our customers
- Ability to work unsupervised at night
- Entered customers premises during the night-time
Bus Operator
Southern Coast Transit
07.2009 - 01.2011
- Customer Service
- Vehicle Operation
- Revenue Collection
- Teamwork
- Driving Articulated Buses and Gas Buses
- Receiving a Customer Service Badge for assisting a member of the public
- Assisting members of the public regarding public transport travel
- Reconciliation of revenue collected
- Working in accordance with Bus Operators Code of Conduct
- Providing support to fellow bus operators regarding passenger transfers (bus to bus)
Office Administrator
Cockburn Transport
07.2008 - 07.2009
- Key Holder
- Petty Cash Handling
- Fleet and Driver Allocation
- Data Entry, Load Plans and Load Manifests – in house computer system
- Emailing
- Customer Service
- Drivers Timesheets/Run sheets
- Dog Runs, B-Doubles and Road Trains
- Meeting customers’ needs and delivery expectations
- Organisation of loads, trailers, and drivers
Fleet Controller
Rentco Transport Equipment Rentals P/L
04.2006 - 07.2008
- Key Holder
- Petty Cash Handling
- Banking
- Fleet Allocation
- Machinery Inspections
- Contract Roll Over’s
- Data Entry – in house computer rental system
- Emailing
- Customer Service
- Long term rental deals
- Meeting customers’ needs
- Getting a Company Vehicle
- Second in charge in the absence of the branch manager
Education
High School Diploma -
Auckland Girls Grammer School
Auckland, New Zealand02.1985
Skills
- 30 years’ experience in Customer Service both face to face and phone based
- Computer Skills including Outlook, Excel and word
- In house computer programs
- Experience in being a supervisor
- Towing Single Trailer, B-Double and Road Train Configurations
- Adaptive Person, Punctual, Neat, Tidy and Trustworthy
- Ability to work Un-supervised
- Ability to learn new skills
- Have had 4 covid-19 vaccinations
- Product deliveries
- Routine Vehicle Maintenance
- Quick Learner
- Teamwork and Collaboration
- Effective Multitasking
- Strong Work Ethic
- Time Management
- Anticipating Customer Needs
- Valid Driver's License
- Attention to Detail
- Customer Relations
- Computer Skills
- Problem-Solving
- Clear Communication
Licenses Held
- Car License
- WA Multi Combination License
- National Police Certificate
- WA Fatigue Management
- WA Administration Fatigue Management
- WA DG License
- WA DG Security Card
- WA Explosives License
- WA Forklift License
- WA Medical
Career Overview
I have been driving and working within the transport industry for the past 30 years, both here and in NZ. I am now seeking a new personal challenge within the transport industry and feel that the skills I have developed over 30 years would be beneficial to any employer.
Personal Information
Date of Birth: 02/28/69
References
- David Hall, Rentco Transport Equipment Rentals Pty Ltd, Branch Manager, 07 3271 6666
- Dragan Jevtic, Cockburn Transport, Operations Manager, 08 9434 2319
- Kim Smith, Southern Coast Transit, Operations Manager, 08 9331 0400
- Tim Sullivan, Kal Express, Owner, 08 9358 1666
- Rob Brown, RJ & SW Brown Haulage Pty Ltd, Owner, 0407 770 391
- Tony Odonnell, ALS Australia, General Manager, 0483 835 923
- John Colja, Visy Logistics, Supervisor, 0417 580 633
- Brendan Love, RGR Road Haulage, Operations Manager, 0447 420 506
- Kris Vernon, Driver Hire Australia, Senior Recruitment Consultant, (08) 9474 4077
Timeline
Operations/Fleet Controller
RGR Road Haulage
05.2023 - 01.2024
Perth Dog Runner
Blenners Transport
03.2023 - Current
Truck Driver
Visy Logistics
03.2023 - 05.2023
Truck Driver
Driver Hire
03.2023 - 03.2023
Forklift Operator
ALS (Recruitment)
10.2022 - 12.2022
Truck Driver
RJ & SW Brown Haulage Pty Ltd
07.2011 - 10.2022
Truck Driver
Kal Express
01.2011 - 07.2011
Bus Operator
Southern Coast Transit
07.2009 - 01.2011
Office Administrator
Cockburn Transport
07.2008 - 07.2009
Fleet Controller
Rentco Transport Equipment Rentals P/L
04.2006 - 07.2008
High School Diploma -
Auckland Girls Grammer School
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