Summary

Overview

Work History

Education

Skills

Licenses Held

Career Overview

Personal Information

References

Portfolio

Timeline

Tracy Bell

Truck Driver

Forrestfield,Australia

Summary

Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating MC trucks and trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives.

Overview

years of professional experience

Work History

MC Driver

Freight Lines Group Pty Ltd

10.2024 - Current

Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Demonstrated strong knowledge of geography and local roads for optimal route selection.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Communicated with customers to provide delivery updates and confirm delivery locations.
Communicated with dispatchers and other personnel to coordinate transportation schedules.
Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
Obtained signatures from customers upon delivery of goods.

IMT C0-Ordinator/MC Driver

Qube Bulk

06.2024 - 09.2025

Provided exceptional customer service by addressing inquiries promptly and resolving issues efficiently while maintaining a professional demeanor.
Coordinated schedules for multiple teams, ensuring optimal coverage during peak hours.
Enforced safety procedures for all dispatched personnel, resulting in fewer accidents or incidents in the field.
Maintained detailed records of dispatched calls, resource allocation, and incident outcomes for reporting purposes.
Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Directed dispatching, routing, and tracking of 10 fleet vehicles.
Generated reports to track deliveries and maintain proper records and documentation.

HC Driver

Driver Hire

09.2024 - 10.2024

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.

Perth Dog Runner

Blenners Transport

03.2023 - 06.2024

Driving 410 Kenworth
Driving to Northam 5 days per week
Taking single trailers to Northam and bringing single trailers back into Perth markets
Meeting customers’ needs
Customer liaison

Operations/Fleet Controller

RGR Road Haulage

05.2023 - 01.2024

Microsoft – Email’s/Word/Excel
Despatching of Rigid Trucks
Booking customer’s pick ups
Liaison with customers via telephone regarding their transport needs, but mostly emails
Meeting customers’ needs
Customer liaison
Problem Solving

Truck Driver

Visy Logistics

03.2023 - 05.2023

Driving Volvo
Delivering of Bottles (Plastic) to Harvey/Welshpool/Bently
Meeting the expectations and booking slots given to us by our customers
Ability to work unsupervised

Truck Driver

Driver Hire

03.2023 - 03.2023

Local Truck Driving
Pick ups and deliveries
Meeting customers’ needs
Customer liaison

Forklift Operator

ALS (Recruitment)

10.2022 - 12.2022

Worked for Team Global Exp/GKR
Unloading containers and trailers of freight
Loading trailers and serving customers
Ability to work unsupervised

Truck Driver

RJ & SW Brown Haulage Pty Ltd

07.2011 - 10.2022

Fill in for office lady – all office jobs
HVO Officer for our main road’s accreditation
Driving Road trains – doubles/triples
Carting DG and Explosive loads
Single oversize loads
Loading of freezer, chiller, and dry freight in fridge vans
Loading of general freight on flat tops, mezzanine and tautliner trailers
Back Loading of fruit into fridge vans in Kununurra for Perth markets
Unloading of freight
Driving various forklifts and using electric and manual pallet jacks
Long term employment 11 years
Meeting customers’ needs
Customer liasion
Getting my DG, Explosive and Forklift Licences 8 years doing a weekly service run to Kununurra

Truck Driver

Kal Express

01.2011 - 07.2011

Driving Ford Sterling
Delivering of freight to Great Southern & Sth West Region
Holding keys and alarm codes for customers premises
Meeting the expectations and time frames given to us by our customers
Ability to work unsupervised at night
Entered customers premises during the night-time

Bus Operator

Southern Coast Transit

07.2009 - 01.2011

Customer Service
Vehicle Operation
Revenue Collection
Teamwork
Driving Articulated Buses and Gas Buses
Receiving a Customer Service Badge for assisting a member of the public
Assisting members of the public regarding public transport travel
Reconciliation of revenue collected
Working in accordance with Bus Operators Code of Conduct
Providing support to fellow bus operators regarding passenger transfers (bus to bus)

Office Administrator

Cockburn Transport

07.2008 - 07.2009

Key Holder
Petty Cash Handling
Fleet and Driver Allocation
Data Entry, Load Plans and Load Manifests – in house computer system
Emailing
Customer Service
Drivers Timesheets/Run sheets
Dog Runs, B-Doubles and Road Trains
Meeting customers’ needs and delivery expectations
Organisation of loads, trailers, and drivers

Fleet Controller

Rentco Transport Equipment Rentals P/L

04.2006 - 07.2008

Key Holder
Petty Cash Handling
Banking
Fleet Allocation
Machinery Inspections
Contract Roll Over’s
Data Entry – in house computer rental system
Emailing
Customer Service
Long term rental deals
Meeting customers’ needs
Getting a Company Vehicle
Second in charge in the absence of the branch manager

Education

High School Diploma -

Auckland Girls Grammer School

Auckland, New Zealand

02.1985

Skills

30 years’ experience in Customer Service both face to face and phone based
Computer Skills including Outlook, Excel and word
In house computer programs
Experience in being a supervisor
Towing Single Trailer, B-Double and Road Train Configurations
Adaptive Person, Punctual, Neat, Tidy and Trustworthy
Ability to work Un-supervised
Ability to learn new skills
Have had 4 covid-19 vaccinations
Product deliveries
Routine Vehicle Maintenance
Quick Learner

Teamwork and Collaboration
Effective Multitasking
Strong Work Ethic
Time Management
Anticipating Customer Needs
Valid Driver's License
Attention to Detail
Customer Relations
Computer Skills
Problem-Solving
Clear Communication

Licenses Held

Car License
WA Multi Combination License
National Police Certificate
WA Fatigue Management
WA Administration Fatigue Management
WA DG License
WA DG Security Card
WA Explosives License
WA Forklift License
WA Medical

Career Overview

I have been driving and working within the transport industry for the past 30 years, both here and in NZ. I am now returning to NZ after 21 years working within the transport industry in Australia. I have been working as either an HC/MC truck driver or operations/fleet controller/IMT co-ordinator.

I am looking for a position as an all rounder doing a little bit of everything, I thrive on keeping busy and enjoy new challenges.

Personal Information

Date of Birth: 02/28/69

References

David Hall, Rentco Transport Equipment Rentals Pty Ltd, Branch Manager, 07 3271 6666
Dragan Jevtic, Cockburn Transport, Operations Manager, 08 9434 2319
Kim Smith, Southern Coast Transit, Operations Manager, 08 9331 0400
Tim Sullivan, Kal Express, Owner, 08 9358 1666
Rob Brown, RJ & SW Brown Haulage Pty Ltd, Owner, 0407 770 391
Tony Odonnell, ALS Australia, General Manager, 0483 835 923
John Colja, Visy Logistics, Supervisor, 0417 580 633
Brendan Love, RGR Road Haulage, Operations Manager, 0447 420 506
Driver Hire Australia, (08) 9474 4077
Michael Pandos, FLG Group, Operations Manager, 0439 665 315

Portfolio

DG Drivers Medical

National Police Certificate

WA Fatigue Management