Kevin Bignell

• Daily Assessments of Partner and non partner repair business via desktop and on roads
• Reviewing repair methods quoted as to confirm aligned with manufactures recommendations
• Reviewing fair and reasonable costs supplied by claims centre relating to other parties invoicing
• Resolving customer repair quality issues if and when arise
• Completing of quality repair sign off's for mid and post repairs
• Completing Total loss Assessments inline with AFCA process to WOVR requirements

comparison duties to current RAC assessing role

• Owned / operated own panel and paint shop with staff of 5 including one Mita apprentice paint sprayer
• All aspects of vehicle repairs completed

• Examined damaged vehicles to determine degree of structural and mechanical damage
• Stocked shop with equipment, parts and other resources to promote timely service
• Built and maintained good relations with customers, encouraging loyalty and obtaining recommendations
• Managed automotive system and associated software to maintain accuracy and completeness of service invoicing
• Attained Body shop of the year during my time with Business

• Supporting Melbourne's panel shops using Glasurit products