Tracy Bingham

• Providing engagement with social activities and the wider community.
• Enhancing my clients' social experience by providing a safe environment for them to explore and enjoy personal expression with the local community.

• Administered exceptional customer service, strengthening lasting client relationships and improving overall satisfaction.
• Mentored and led teams, promoting professional growth, and a collaborative work culture.
• Managed multiple tasks and projects simultaneously, with precision and adherence to deadlines.
• Provided strategic solutions to operational challenges, driving continuous improvement.
• Designed and implemented tailored administrative solutions to optimise workflows.
• Analysed business processes and introduced innovations to boost productivity.

• During the years between 2017 until 2025 I have home educated my children, they are currently in grades 11 & 12 respectively.

• Decided to improve my skill level and education by completing a degree in Social Science at Swinburne University of Technology.

• Managed daily operations, supervising team of 20 staff members, while handling recruitment, training, and professional development to boost productivity.
• Cultivated and sustained vendor relationships, guaranteeing optimal product availability and pricing.
• Executed and supervised Point-of-Sale (POS) and inventory systems, guaranteeing precision and effectiveness in stock management.
• Developed and implemented business policies and procedures to enhance operational efficiency and ensure compliance.
• Oversaw budgeting and financial planning, enhancing store profitability and growth.
• Fostered a collaborative and motivated work environment to achieve team goals, and deliver exceptional customer experiences.

My role was the liaison and mediation between tenants in Queensland
Housing units and the Queensland Housing Department. The committee
assisted tenants with repair requests, tenants' understanding of their
obligations, along with any new information put out by the Housing
Authority, engaging the community at large. Finding the best pathways to
navigate tenants' issues surrounding their housing issues. Maintaining
relationships between tenants and the department was paramount.
This was a volunteer role.