Kitchen Staff Member/Customer Service Cashier
Narre Warren North Foxes Football Club
03.2024 - Current
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Ensured prompt order fulfillment by effectively prioritizing tasks during high-volume periods.
- Cleaned and maintained work areas, equipment and utensils.
- Assisted in setting up and breaking down kitchen stations.
- Maintained high personal grooming standards and uniform presentation.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Resolved customer complaints and maintained clean and tidy checkout area.
