- Tae Kwon Do - currently Brown Belt with Black Tip
- Drama - Member of Ipswich Young Theatricals
- Movies
- Retro Consoles and Gaming
- Reading
- CrossFit
- Music
Reilly Dougherty
Bundamba,QLD
Summary
Proactive and customer-focused, I honed my skills in customer service and payment processing at Domino's Pizza. Demonstrating integrity and a keen ability to solve problems, I significantly contributed to enhancing customer satisfaction and team efficiency. My experience includes training peers and handling complaints with professionalism, showcasing my commitment to excellence and teamwork.
Overview
1
1
year of professional experience
Work History
Crew Member - Front Counter
Domino's Pizza
08.2023 - 09.2024
- Assisted customers with inquiries to improve their experience.
- Cleaned work areas to maintain a safe and hygienic environment.
- Supported team members in daily operations for seamless service.
- Restocked supplies to ensure availability during peak hours.
- Communicated effectively with team to enhance customer satisfaction.
- Welcomed customers, fostering a friendly and inviting atmosphere.
- Handled customer complaints to resolve issues promptly and would up-line to Manager if required
- Worked front counter
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Trained new team members on procedures, customer service, and sales techniques.
- Took customer orders in person, over the phone and online
- Processed payments through cash and card
Education
High School Diploma -
West Moreton Anglican College
Ipswich, QLD11-2025
Skills
- Excellent Customer Service - polite, professional and cheerful
- Work well as part of a team
- Experienced processing payment transactions - cash and card
- Handling complaints respectfully and knowing when to up-line
- Taking customer orders
- Clear communication both in person and on the phone
- Integrity and honesty
- Attention to detail
- Task management
- Problem solving
- Open to feedback and keen to learn new skills
- Good sense of humour
Interests
Timeline
Crew Member - Front Counter
Domino's Pizza
08.2023 - 09.2024
High School Diploma -
West Moreton Anglican College
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