Tracy Hancock
Rosewater,SA
Overview
20
20
years of professional experience
Work History
Assistant Store Manager
Tommys cards and collectables
Athol Park , SA
08.2022 - Current
- Customer service.
- Cash handling and EFTPOS transactions.
- Assistant to the manager/owner.
- Store displays.
- Managing advertising and promotions.
- Managing a website and social media.
- Training and motivating staff.
- Organizing employee schedules.
- Create an OHS booklet specifically for this store.
Store Manager/Small Business Owner
Tommys Two
Port Adelaide, SA
11.2019 - 08.2022
- Customer service, Eftpos and cash handling
- Store set up and display stock
- Advertising and promotions
- Monitored progress by establishing plans, budgets and measuring results.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Developed relationships with suppliers to negotiate better prices.
Physical Fitness Instructor
self employed
Adelaide, SA
01.2005 - 03.2015
- Provided individual nutritional advice and created diet plans to complement fitness regimens.
- Developed and implemented fitness programs tailored to the goals of each client.
- Provided personal training services to clients according to their individual needs.
- Motivation
Skills
- Stock management
- Problem-solving
- Business development
- Workforce management
- Program administration
- Goals and performance
Education and training
- Certificate III Retail (Alffie)
- Fitness instructor (Certificate Regency Tafe)
- Coaching courses (Dept rec and sport)
- Apply safe work practices (Training prospects)
- Communicate in the workplace (Training prospects)
Timeline
Assistant Store Manager
Tommys cards and collectables
08.2022 - Current
Store Manager/Small Business Owner
Tommys Two
11.2019 - 08.2022
Physical Fitness Instructor
self employed
01.2005 - 03.2015