Summary
Work History
Education
Skills
Additional Information
Timeline
Generic

Tracy Kennedy

Railton,TAS

Summary

Dynamic leader with a proven track record at Lemonthyme Wilderness Retreat, excelling in operational efficiency and employee development. Skilled in process optimization and motivational leadership, I've significantly enhanced team performance and service management. My approach combines strong leadership with a keen focus on customer service, driving both staff and operational excellence.

Work History

Duty Manager

Lemonthyme Wilderness Retreat
  • Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
  • Trained employees in essential job functions.
  • Mentored and supported junior staff members to apply best practices and follow procedures.
  • Supervised and coordinated team to provide guidance and support and maximize performance.

Catering

Simplot Australia
  • Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
  • Trained employees in essential job functions.
  • Mentored and supported junior staff members to apply best practices and follow procedures.
  • Supervised and coordinated team to provide guidance and support and maximize performance.

Education

HSC -

Cranbourne Secondary College
Victoria
12.1991

Skills

  • Customer service focus
  • Time management
  • New employee training
  • Team supervision
  • Customer communication
  • Attention to detail
  • Professionalism and integrity
  • Written and oral communication
  • Relationship building
  • Cash management
  • Staff training and development
  • Delegating work
  • Shift scheduling
  • Work planning and organization
  • Verbal and written communication
  • Operational oversight
  • Policy enforcement
  • Health and safety compliance
  • Motivational leadership
  • Operations management
  • Goal setting
  • Staff scheduling
  • Employee development
  • Inventory management
  • Staff training
  • Business administration
  • Service management
  • Culture improvements
  • Facilities maintenance
  • Regulatory compliance
  • Team development
  • Service coordination
  • Financial acumen
  • Budget creation
  • Process optimization
  • Payroll processing
  • Financial reporting
  • Operational efficiency
  • Resource allocation
  • Business savvy
  • Employee engagement
  • Strong leadership
  • Decision-making
  • Staff management
  • Inventory oversight
  • Goal oriented
  • Task delegation
  • Employee motivation
  • Staff discipline
  • Training and mentoring
  • Processes and procedures
  • Priority management
  • Industrial hygiene
  • Project management
  • Process monitoring and improvement
  • Human resources management
  • Software experience

Additional Information

Letters of recommendation

Timeline

Duty Manager

Lemonthyme Wilderness Retreat

Catering

Simplot Australia

HSC -

Cranbourne Secondary College

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Tracy Kennedy