Tracy Lalich
Mount Gambier,Australia
Summary
Dynamic Administration and Finance Officer with proven expertise at Gordon Education Centre in budget planning and financial reporting. Adept at client engagement and staff training, I successfully streamlined operations and enhanced efficiency, contributing to improved organizational performance. Skilled in MYOB and contract negotiations, I excel in fast-paced environments.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Administration and Finance Officer
Gordon Education Centre
Mount Gambier, SA
01.2022 - Current
- Prepare monthly and annual financial reports for management review with the Principal and Governing Council.
- Facilitated compliance by preparing monthly BAS reports for ATO.
- Reconcile bank accounts on a regular basis to ensure accuracy of records.
- Managed receivable and payable accounts, ensuring precise transaction recording in general ledger system.
- Develop annual operating budgets.
- Coordinated audits with internal and external auditors, enhancing accuracy of financial statements.
- Negotiated with contractors for competitive quotes, ensuring cost-effective service procurement.
- Contributed to special projects aimed at enhancing process efficiency.
- Identify and monitor risks with hazard
- Knowledge of WHS Policies and Procedures.
- Panorama/Ventia claims.
- Train new staff on utilization of employee information kiosk.
- Assist parents with relevant forms for student care.
- Update student records.
- Office duties include answering calls and using the PA system.
- Bus, gym and visitor bookings with contractors.
- Book flights and accommodation for Leadership.
- Organize Working With Children Checks via Dept of Human Services.
Assistant Manager
Oatmill Cinema Complex
Mount Gambier, SA
06.2015 - 01.2023
- Manage Client bookings.
- Managed personnel scheduling to ensure optimal coverage during peak demand.
- Enforced company policies and procedures to strengthen operational standards.
- Implemented training processes for newly hired employees.
- Conducted job interviews.
- Built customer rapport to enhance loyalty and repeat business.
- Provided assistance to customers by addressing inquiries and resolving issues.
- Manage inventory and replenish stock.
- Cash handling and end-of-night settlement and banking.
- Analyzed trends to identify consumer demand and forecast seasonal trends, streamlining operational processes.
- Create programs designed and update social media assets across all mediums.
- Maintain a clean environment and workspace.
- Ensured compliance with safety regulations and company policies.
Finance Officer (Voluntary)
Baptist Church
Mount Gambier, SA
08.2020 - 12.2022
- Present monthly, quarterly and annual financial reporting while developing the annual operational budget and projections for all stakeholders.
- Managed budgets, payroll, accounting, and reconciliation to ensure accurate financial operations.
- Analyzed annual budget plans to identify areas for improvement and cost savings.
- Reorganized finance and accounting departments to enhance efficiency and reduce excess spending.
- Implemented MYOB accounting systems to streamline financial operations.
- Preparation for Audit/Annual Review.
- Negotiated contractual agreements.
Sales Executive
104.9 Lime FM
Mount Gambier, SA
08.2012 - 06.2015
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Executed cold calling and networking strategies to generate sales leads and promote products and services.
- Participated in networking events to meet and discuss service offerings with potential clients.
- Developed and delivered tailored sales presentations to effectively communicate product value and address client needs.
- Tracked and analyzed weekly sales reports.
- Cultivated strong professional relationships with industry partners, creating focused campaigns to drive long-term business development.
- Provided professional and courteous support to customers, enhancing their experience and fostering loyalty in sales and service interactions.
- Interacted with customers to understand needs and identify products and services best suited to helping in achieving goals.
- Coordinated and promoted outside broadcasts at various locations to enhance community engagement.
- Preparation for the Breakfast Show (initial role at the station as a Radio Announcer).
- Social media updates.
Tour Guide
Engelbrecht Cave (Managed by J & S Douglas)
Mount Gambier, SA
01.2012 - 07.2014
- Led engaging guided tours that highlighted attractions and fostered visitor interaction.
- Delivered exceptional customer service during guided tours to enhance visitor enjoyment.
- Executed food preparation tasks promptly, adhering to safety regulations.
- Operated espresso machine to prepare coffee beverages for customers., preparing beverages and managing customer orders with precision.
Customer Service Officer
Department of Human Services (Centrelink)
Bunbury And Mount Gambier, WA And SA
01.1999 - 01.2012
- Surpassed national key performance indicators through strategic planning and execution.
- Answered phone with positive attitude and asked questions to better understand customer needs.
- Reviewed customer account information, identifying current issues and recommending potential solutions.
- Communicated information to customers about product quality, value and style.
- Updating customer records at all times of contact.
- Assisted colleagues across Australia with inquiries related to Family Assistance payment stream.
- Investigation of overpayments, account raising and recovery.
- Assisted in implementing programs and initiatives.
Education
Diploma of Business - Business Management And Accounting
Time Education And Training
Mount Gambier, SA11.2016
Completed Year 12 -
Bunbury Senior High School
Bunbury, WA12.1986
Skills
- Client engagement
- Graphic Design
- Media Design
- Marketing tactics
- Strategic Planning
- Microsoft Office Suite
- Accounts Payable
- Finance Reports
- MYOB - AccountRight
- Budget Planning
- Budget Projections
- Reconciliation
- BAS reporting
- WHS Procedures
- WHS Policies
- Accounts Receivable
- Staff training
- Staff development
- Contract negotiations
- Recruitment
- Interviewing
- Records maintenance
Certification
Responding to Risks of Harm, Abuse and Neglect – Education and Care (RRHAN-EC), 12/2027.
Working With Children Check Expire 12/2026
First Aid Certificate, 12/2027
Safe Environments For Children and Young People - "Through Their Eyes".
Satisfactory National Police Certificate.
Fire Extinguisher Training 2025
Working With Children Check Expire 12/2026
First Aid Certificate, 12/2027
Safe Environments For Children and Young People - "Through Their Eyes".
Satisfactory National Police Certificate.
Fire Extinguisher Training 2025
References
- Lisa Thomas, Principal, Gordon Education Centre, 0403 872 140
- Teena Wastell, Duty Manager, Oatmill Cinema Complex, 0402 381 311
- Sue Douglas, 0412 115 330
Timeline
Administration and Finance Officer
Gordon Education Centre
01.2022 - Current
Finance Officer (Voluntary)
Baptist Church
08.2020 - 12.2022
Assistant Manager
Oatmill Cinema Complex
06.2015 - 01.2023
Sales Executive
104.9 Lime FM
08.2012 - 06.2015
Tour Guide
Engelbrecht Cave (Managed by J & S Douglas)
01.2012 - 07.2014
Customer Service Officer
Department of Human Services (Centrelink)
01.1999 - 01.2012
Diploma of Business - Business Management And Accounting
Time Education And Training
Completed Year 12 -
Bunbury Senior High School