Tracy Lamaro
Melbourne
Summary
Experienced Scheduler proficient in calendar management and documentation. Driven to optimize procedures and improve productivity. Offering 4 years of administrative and customer service experience.
Overview
9
9
years of professional experience
Work History
Scheduler
Smart House Fire Solutions
12.2021 - Current
- Optimized scheduling processes by implementing efficient software tools and organizational systems.
- Streamlined project timelines through close collaboration with cross-functional teams and stakeholders.
- Enhanced team productivity by maintaining clear communication channels and providing regular updates on project progress.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Answered phone calls and answered questions from potential customers.
- Acted as first point of contact and set appointments for prospective clients.
- Entered daily data in computer systems and documented office activities.
- Scheduled and confirmed appointments and meetings for senior management team.
- Addressed client inquiries and updated database information.
- Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
Assistant Nurse
Regis Aged Care
06.2015 - 03.2021
- Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
- Enhanced patient satisfaction by ensuring a comfortable environment during their stay in the healthcare facility.
- Monitored vital signs for early detection of potential health issues, enabling timely intervention from medical staff.
- Administered medications as prescribed, maintaining accuracy and ensuring patient safety.
- Assisted patients with activities of daily living, promoting independence and dignity.
- Provided emotional support to patients and their families during times of stress or illness, fostering a positive healing environment.
- Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
- Assisted in wound care management, following established procedures to minimize risk of infection and promote proper healing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Education
No Degree - Mental Health Diploma
Etea
MelbourneNo Degree - Certificate Aged Care 111, Home And Community 111
Guiding Star
MelbourneSkills
- Documentation Expertise
i am a lover of church communions and fellowships.
i participate in more than 3 church activities. talking and speaking to others about christianity and the word of God.
Timeline
Scheduler
Smart House Fire Solutions
12.2021 - Current
Assistant Nurse
Regis Aged Care
06.2015 - 03.2021
No Degree - Mental Health Diploma
Etea
No Degree - Certificate Aged Care 111, Home And Community 111
Guiding Star
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