Tracy Laugher
Mullaway NSW ,NSW
Summary
Versatile and dedicated professional with experience at Woolgoolga Meals on Wheels, showcasing exceptional cooking and customer service skills. Excelled in maintaining high sanitation standards and efficient food preparation, leading to increased safety and customer satisfaction. Demonstrated strong multitasking abilities and a commitment to quality, enhancing client loyalty and operational productivity.
Overview
2025
2025
years of professional experience
Work History
Cook
Woolgoolga Meals on Wheels
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Retail Sales Associate
Asian Imports
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Caregiver
Private Care
08.2004 - 11.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted patients with self-administered medications.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Education
Year 10 - General Studies
Woolgoolga High School
Woolgoolga, NSW12.1984
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Multitasking and organization
- Strong attention to safe food handling procedures
- Kitchen organization
- Supply restocking
- Sanitation practices
Timeline
Caregiver
Private Care
08.2004 - 11.2024
Cook
Woolgoolga Meals on Wheels
Retail Sales Associate
Asian Imports
Year 10 - General Studies
Woolgoolga High School
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