Tracy-lee Cosgrove
Sydney,NSW
Summary
People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Team Leader/CSE
Uniting
SHELLHARBOUR CITY CENTRE
02.2012 - 02.2024
- Conducted regular performance reviews to assess individual team member progress.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Maintained a positive work environment that promoted collaboration between team members.
- Ensured compliance with all safety regulations in the workplace.
- Facilitated communication between cross-functional teams within the organization.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Disability Support Worker
Disability Trust
Dapto
01.2009 - 01.2012
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Provided emotional support to individuals with physical or mental disabilities.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Organized recreational and educational activities for clients according to individual needs.
- Encouraged independence by teaching skills needed for everyday life.
- Transported clients to appointments, social events, and other activities as needed.
- Communicated regularly with families of disabled individuals regarding care plans and updates.
Education
AIN/Medication Comp
Cert IV Aged Care
Wesely 11-2015
Cert III Disability's
Tafe/Shellharbour01-2006
Oak Flats High Sc
Oak Flats, NSWSkills
- Mentoring
- Overseeing Daily Activities
- Team Supervision
- Giving Constructive Feedback
- Safety
- Team motivation
- Staff Training
- Coaching and Mentoring
- Evaluating Employee Work
- Documentation And Reporting
- Client Service
References
References available upon request.
Timeline
Team Leader/CSE
Uniting
02.2012 - 02.2024
Disability Support Worker
Disability Trust
01.2009 - 01.2012
AIN/Medication Comp
Cert IV Aged Care
Cert III Disability's
Oak Flats High Sc