Tracy Liu
Brighton-Le-Sands,New South Wales
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
12
12
years of professional experience
Work History
Branch Manager
NBC Alexandria
04.2022 - Current
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Engaged employees in business processes with positive motivational techniques.
- Consulted customers to boost product sales and services.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Stable Manager
Vivian Chang Equestrian
02.2020 - 12.2021
- Worked with grooms to clean stables and riding areas.
- Worded with riders to prepare the horses for competitions.
- Received horse owners and visitors to ride and groom horses.
- Sold sport horses to overseas.
- Maintained equipment and stable structures.
- Washed, trimmed and brushed sport horses to maintain good grooming standards.
- Performed repairs and preventive maintenance on equipment and property.
General Manager
Beijing JuXing Construction
09.2011 - 12.2019
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
Master of Commerce - Financial Analysis
University of New South Wales
Sydney, NSW03.2009
Bachelor of Accounting - Accounting
Macquarie University
Sydney, NSW03.2007
Skills
- Marketing
- Project Management
- Cost and Budget Analysis
- Excellent Communication Skills
- Staff Training
- Strong Interpersonal Skills
- Team Player
- Staff Management
- Excellent Team Leadership
hobbies
Reading, Heritage tourism, Skiing, Dressage.
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Branch Manager
NBC Alexandria
04.2022 - Current
Stable Manager
Vivian Chang Equestrian
02.2020 - 12.2021
General Manager
Beijing JuXing Construction
09.2011 - 12.2019
Master of Commerce - Financial Analysis
University of New South Wales
Bachelor of Accounting - Accounting
Macquarie University
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