Tracy Maclean
Leschenault,WA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
20
20
years of professional experience
Work History
Education Assistant, Special Needs
Kingston Primary School
07.2017 - Current
- Supported individualized education plans by implementing tailored learning strategies for students with special needs.
- Collaborated with teachers to develop and adapt instructional materials enhancing engagement and comprehension.
- Assisted in behaviour management techniques, fostering a positive learning environment for diverse learners.
- Maintained detailed records of student performance, behaviour incidents, attendance, and IEP goals for accurate reporting purposes.
- Participated in professional development workshops focused on special education techniques and best practices for continuous improvement as an educator.
- Supported students'' emotional and behavioural growth by establishing a nurturing classroom environment.
- I Provide care for students with diabetes, including blood glucose monitoring and dietary support in accordance with individual health plans.
- Improved communication skills by incorporating visual aids, sign language, and alternative methods in daily instruction.
- Documented student behaviours, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Interacted physically and verbally with students throughout each day.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
- Provided individualized reading, writing and math instruction to support student development.
- Maintained classroom equipment and work area to promote safe learning environment and meet mandated requirements.
- Trained new education assistants on classroom protocols and effective support strategies for students with disabilities.
- Liaise with Parents of students with special needs to help better support and communicate with their child in delivering the educational programme for the day.
- Liaise with Specialist teachers such as Science,Art and Swim teachers to help them with communicating expectations in their lessons to the student.
- Prepare teaching aids and set up for lessons.
- I also perform a range of administrative tasks, including organizing student records, photocopying, laminating, and creating visual aids to support the teacher in structuring the classroom environment.
- I supervise students whilst in the playground during breaks.
Releif Education Assistant/Special Needs Assistant
Parkfeild Primary
02.2017 - 06.2017
- Supported classroom activities, fostering a positive learning environment for diverse student needs.
- Assisted teachers in implementing lesson plans, enhancing student engagement and understanding.
- Coordinated individual education plans with educators and specialists, promoting tailored support for students.
- Mentored new education assistants, sharing best practices to improve team efficiency and collaboration.
- Set up and clean up classroom
- Keeping documents safe and confidential
- Work collaboratively with classroom teacher to help implement classroom behaviour strategies to reduce anxiety and aggressive behaviour,
- provide administrative support photocopying, laminating and creating resources for the the classroom teacher
- supporting students in reading and writing and during math lessons.
Sales and Marketing Assistant
Trojan Sportswear
10.2016 - 01.2017
- Coordinated marketing campaigns across digital platforms to enhance brand visibility.
- Contact new clients.
- Liaises and communicate with existing clients.
- Co-ordinate meetings and appointments
Customer Service
Target
07.2015 - 10.2016
- Exceeded sales goals through exceptional customer service and product knowledge.
- Enhanced branch operations by streamlining customer service processes.
- Provided exceptional customer service, addressing patient inquiries promptly and professionally.
- Received consistent excellent feedback on work quality and customer service.
Senior Beauty Therapist
Australind Beauty Works
04.2006 - 06.2007
- Delivered advanced skincare treatments using state-of-the-art equipment and techniques.
- Trained and mentored junior therapists, enhancing team performance and service quality.
- Implemented client feedback systems to improve service offerings and customer satisfaction.
- Developed personalized treatment plans based on thorough skin assessments and consultations.
- Streamlined appointment scheduling processes, reducing wait times for clients significantly.
- Maintained high hygiene standards in all treatment areas, ensuring compliance with regulations.
- Increased salon revenue through upselling additional services and retail products to clients.
- Maintained a loyal clientele base by consistently delivering high-quality beauty treatments and exceptional customer service.
- Managed inventory control, reducing waste and minimizing stock discrepancies through regular audits.
- Answered phone calls and emails to schedule client appointments.
- Maintain high level of discretion and confidentiality to all clients information.
Education
Certificate 4 Education Assistant
Bunbury Tafe
Bunbury, WACertificate 4 in Beauty Therapy
Australian College Of Beauty Therapy
Perth, WASkills
- High standards and strong work ethics
- Friendly and approachable
- Nurturing And helpful Nature
- Self motivated enthusiastic and reliable
- Positive, caring and compassionate nature
- Highly competent and motivated individual
- Honest and trustworthy
- Flexible and adaptable\Ambition and drive to succeed
- Strong communication and listening skills
- High attention to detail
- Competent technology skills
Timeline
Education Assistant, Special Needs
Kingston Primary School
07.2017 - Current
Releif Education Assistant/Special Needs Assistant
Parkfeild Primary
02.2017 - 06.2017
Sales and Marketing Assistant
Trojan Sportswear
10.2016 - 01.2017
Customer Service
Target
07.2015 - 10.2016
Senior Beauty Therapist
Australind Beauty Works
04.2006 - 06.2007
Certificate 4 Education Assistant
Bunbury Tafe
Certificate 4 in Beauty Therapy
Australian College Of Beauty Therapy