Jing Li
Moorabbin,VIC
Summary
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load. Attentive and focused Healthcare professional offering 280 hours of hands-on experience in hospital environments. Successful in quickly building rapport with patients and families. Highly proficient in all areas of patient care, including assessments, medication administration and health education. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Reliable employee seeking PCA position. Offering excellent communication and good judgment. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Assistant in Nursing (AIN)
Caring For You Nursing Agency
Melbourne, VIC
11.2021 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Exceeded goals through effective task prioritization and great work ethic.
- Served customers and followed outlined steps of service.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Used coordination and planning skills to achieve results according to schedule.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Oversaw daily operations to ensure high levels of productivity.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Patient Care Assistant
ST Vincent's Care Services
Melbourne/Hawthorn , VIC
11.2021 - 03.2022
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Monitored and assisted residents through individual service plans.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Waitress and Kitchen Hand
The Noodle Chef
Melbourne, VIC
02.2018 - Current
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspected dishes and utensils for cleanliness.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Prepared specialty desserts for customers for special occasions.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Greeted new customers, discussed specials and took drink orders.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
Nursing Student
St Vincent's Public Hospital
Melbourne, VIC
09.2021 - 09.2021
- Researched different diagnoses to become familiar with presentation and treatment protocols.
- Reported abnormal findings or changes in physical, mental and emotional conditions to RN.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Worked alongside experienced nursing professionals to learn new procedures.
- Maintained personal growth and development through ongoing process of formal and informal education.
- Observed patient care outcomes to facilitate ongoing quality care.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Assessed and evaluated mental health needs, working with multidisciplinary team to initiate, manage and modify individualized care plans.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Administered medications to Mental health unit patients and monitored response to medications.
- Administered medications to 3 patients and monitored response to medications.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Educated family members and caregivers on patient care instructions.
- Adhered to strict safety measures by carefully determining proper dosages before administering medications.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Evaluated patient histories, complaints and current symptoms.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Recorded details regarding therapies to keep patient charts updated.
- Monitored patient reactions after administering medications and IV therapies.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Implemented care plans for patient treatment after assessing physician medical regimens.
Nursing Student
Medclinic (Clayton)
Melbourne, VIC
07.2021 - 07.2021
- Worked alongside experienced nursing professionals to learn new procedures.
- Observed patient care outcomes to facilitate ongoing quality care.
- Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
- Reported abnormal findings or changes in physical, mental and emotional conditions to RN.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Maintained personal growth and development through ongoing process of formal and informal education.
- Evaluated patient histories, complaints and current symptoms.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Educated family members and caregivers on patient care instructions.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Recorded details regarding therapies to keep patient charts updated.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Advocated for and strived to protect health, safety and rights of patient.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
- Assessed and evaluated mental health needs, working with multidisciplinary team to initiate, manage and modify individualized care plans.
- Monitored patient reactions after administering medications and IV therapies.
- Adhered to strict safety measures by carefully determining proper dosages before administering medications.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Nursing Student Intern
Tim Brown Plastic Surgeon
Melbourne, VIC
05.2021 - 06.2021
- Observed patient care outcomes to facilitate ongoing quality care.
- Worked alongside experienced nursing professionals to learn new procedures.
- Maintained personal growth and development through ongoing process of formal and informal education.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Educated family members and caregivers on patient care instructions.
- Recorded details regarding therapies to keep patient charts updated.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Managed patients recovering from medical or surgical procedures.
- Advocated for and strived to protect health, safety and rights of patient.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Evaluated patient histories, complaints and current symptoms.
- Investigated and resolved issues affecting hospital operations and patient care.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Strengthened training and nursing knowledge by taking part in continuing education programs and workshops.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Adhered to strict safety measures by carefully determining proper dosages before administering medications.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Assessed and evaluated mental health needs, working with multidisciplinary team to initiate, manage and modify individualized care plans.
All-rounder
Gathering Grounds Cafe
Melbourne, VIC
10.2020 - 03.2021
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Served customers and followed outlined steps of service.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Participated in team-building activities to enhance working relationships.
- Developed team communications and information for meetings.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Supervised work of contracted employees to keep on task for timely completion.
Sushi Maker
Sushi Izu, Thrift Park Shopping Centre
Melbourne, VIC
11.2018 - 08.2019
- Aligned seasonal plans with ingredient availability and key area events for optimal promotions.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Pleasantly welcomed patrons entering sushi bar, offering to explain menu options.
- Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.
- Placed orders to restock items before supplies ran out.
- Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
- Collaborated with staff members to create meals for large banquets.
- Account manager for food service contracts with public, private and educational institutions.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Introduced new market items and spearheaded production of highly popular Sunday brunch.
Nursing Student
Holmesglen Private Hospital
Melbourne, VIC
05.2019 - 06.2019
- Worked alongside experienced nursing professionals to learn new procedures.
- Observed patient care outcomes to facilitate ongoing quality care.
- Reported abnormal findings or changes in physical, mental and emotional conditions to RN.
- Researched different diagnoses to become familiar with presentation and treatment protocols.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Cared for patients in 4-bed unit, supporting fellow nurses in delivering outstanding treatment to patients.
- Evaluated patient histories, complaints and current symptoms.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Advocated for and strived to protect health, safety and rights of patient.
- Participated in hospital policy committee to discuss policies, propose revisions and implement changes.
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
- Assessed and evaluated mental health needs, working with multidisciplinary team to initiate, manage and modify individualized care plans.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Waitress
Koi Ramen Sushi Don
Melbourne, VIC
01.2018 - 09.2018
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Stayed up-to-date on menu changes to help customers make food choices.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Inspected dishes and utensils for cleanliness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Greeted new customers, discussed specials and took drink orders.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Cashier
Letsave Convenience & Internet Cafe
Melbourne, VIC
09.2019 - Current
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Completed inventory counts and ordered merchandise.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reviewed weekly sales ads and monitored price changes.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained cash drawer of $300 or more per shift.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Used POS system to enter orders, process payments and issue receipts.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Nursing
Deakin University
Melbourne, VIC03.2022
Skills
- Customer assistance
- Customer Relations
- Time management ski
- Cleaning and sanitizing
- Written and verbal communication
- Guest inquiries
- Product knowledge
- Identification Checks
- Patient Care
- Patient Management
- Feeding assistance
- High level of autonomy
- Culturally-competent care
- Qualified in patient transport
Referee
1.Niyoosha Robert (preceptor)
1) Location: Maroondah Hospital, Eastern Health
2)Tel: 0406321418
3) Email: niyoosha.roberts@gmail.com
2.Ally Cooper (Preceptor)
1) Location: Maroondah Hospital, Eastern Health
2) Tel: 0417931122
3) Email: ally.cooper14@gmail.com
3. YuFen Wang (Preceptor)
1) Location: Maroondah hospital, Eastern Health
2) Tel: 0425880926
3) Email: yufen079@gmail.com
4. Cathryn Kerr (Team leader)
1) Location: St Vincent's Hospital, Hawthorn Community Mental Health Service, Mobile Support Team
2) TEL: 0409068348
3) Email: cathryn.kerr@svha.org.au
5. Tracey Murphy (Educator)
1) Location: Mr. Tim Brown Plastic Surgeon
2) Tel: 0387685000
3) Email: tracey@timbrown.com.au
2) TEL: (03) 87685000Email: tracey@timbrown.com.au
Timeline
Assistant in Nursing (AIN)
Caring For You Nursing Agency
11.2021 - Current
Patient Care Assistant
ST Vincent's Care Services
11.2021 - 03.2022
Nursing Student
St Vincent's Public Hospital
09.2021 - 09.2021
Nursing Student
Medclinic (Clayton)
07.2021 - 07.2021
Nursing Student Intern
Tim Brown Plastic Surgeon
05.2021 - 06.2021
All-rounder
Gathering Grounds Cafe
10.2020 - 03.2021
Cashier
Letsave Convenience & Internet Cafe
09.2019 - Current
Nursing Student
Holmesglen Private Hospital
05.2019 - 06.2019
Sushi Maker
Sushi Izu, Thrift Park Shopping Centre
11.2018 - 08.2019
Waitress and Kitchen Hand
The Noodle Chef
02.2018 - Current
Waitress
Koi Ramen Sushi Don
01.2018 - 09.2018
Bachelor of Nursing
Deakin University
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